My Pet's Salon
12570 Old Campo Road, Spring Valley, California, United States
About the My Pet's Salon
My Pet's Salon is a premier grooming and pampering destination for your beloved furry friends located at 12570 Old Campo Road in Spring Valley, California. Our expert groomers provide top-notch services to ensure your pets look and feel their best. From baths and haircuts to nail trims and teeth cleaning, we offer a range of services to meet all of your pet grooming needs. Your pet will receive personalized care in a clean and comfortable environment, making their salon experience a relaxing and enjoyable one. Trust My Pet's Salon to provide exceptional grooming services for your four-legged family members.
Photos of My Pet's Salon
12570 Old Campo Rd, Spring Valley, CA 91978, United States
Opening hours of My Pet's Salon
Monday:
10:00 - 17:30
Tuesday:
10:00 - 17:30
Wednesday:
10:00 - 17:30
Thursday:
10:00 - 17:30
Friday:
10:00 - 17:30
Saturday:
09:00 - 17:30
Sunday:
Day off
Reviews of My Pet's Salon
"I am giving this review about their policies and not their ability to do a great job grooming, which they do. I have been a pet owner for 20 years and never had this experience before. I took one of my dogs here (second time). About 10-15 minutes after dropping her off, I received a called to let me know that my dog was infested with fleas, and that "we do not take dogs with fleas". I felt mildly embarrassed and regretful that they had to deal with that since I knew that the dog did have fleas, and that's why she needed to be groomed (and we would treat her after). I said I understood and that we were right on on our way to pick her up. They offered to give her a pill that would take care of it for $45, but I declined since the dog is old and has some health issues and we know exactly the treatment to which she responds well. I can't remember, but I might have even said I was sorry and that we would pick her up immediately, which we did. This had NEVER happened to us before in other salons, but she assured me this is policy everywhere. Once again, 20 years... never happened to us before. I did not know that salons had these type of policies. But I admit... it is possible we just never had a dog that had an infestation. We take fair care of our dogs. About five minutes after this call, I received second call to let me know that there would be a fee, since they had already started her. What! This is when things get very confusing. Why would they charge me if they did not perform the job? If you have a no flea policy, I asked if this is disclosed on their website or on the reminders they sent me about the appointment??? If this is a policy, wouldn't they check the dog before they start shaving her??? I am so confused at this point. I imagined my dog coming home with a spot shaved and the rest still the same as when we dropped her off. To my surprise when my husband came home with the dog, she was almost completely done in terms of shaving (though all the flea eggs still visible). This was even more puzzling. They ended up no collecting the money. I have not proof to believe this, but my only reasoning for such a confusing moment was that I was supposed to say yes to the $45 pill. And if you do not take dogs with fleas, why do you have pills for treatment. Go figure. Weird."
"Great service, fast & affordable! My pup came out looking like a different pup. Definitely knows how to deal with pups, my dog had only been to one person before this place and he seemed comfortable and wasn’t shaking/nervous at pick up! Will def be coming back"
"They are great with dogs and they provide excellent costumer service. I trust my husky with them I recommend"
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