Alma's Pet Grooming and Boutique 11668 Central Avenue, Chino, CA 91710
About the Business
Alma's Pet Grooming and Boutique is a premier pet grooming and retail establishment located at 11668 Central Avenue in Chino, California. Our experienced groomers provide top-notch grooming services for all breeds of dogs and cats, ensuring your furry friends look and feel their best. In addition to grooming services, we offer a boutique with a wide selection of high-quality pet products, including food, treats, toys, and accessories. At Alma's Pet Grooming and Boutique, we prioritize the well-being and happiness of your pets, providing a comfortable and welcoming environment for both pets and their owners. Visit us today to pamper your pet with the care and attention they deserve.
Photos
Location & Phone number
11668 Central Ave, Chino, CA 91710, United States
Hours open
Monday:
9:30 AM - 4:30 PM
Tuesday:
9:30 AM - 4:30 PM
Wednesday:
9:30 AM - 4:30 PM
Thursday:
9:30 AM - 4:30 PM
Friday:
9:30 AM - 4:30 PM
Saturday:
9:30 AM - 5:00 PM
Sunday:
Closed
Reviews
"I am surprised this place is still open, my dog was treated poorly by these people, not only that the way these people act is outrageous! They are careless of what they do and say if you are thinking of coming here PLEASEEEE Look somewhere else where they treat your fur baby and YOURSELF with the respect that is needed."
"Don’t let the one star fool you, would give zero if possible. Extremely unprofessional and disrespectful to customers. After weeks of trying to get through and countless of voice messages, none of which were returned, a gentleman picked up and scheduled an appointment for a week later. Was followed up with a call from a lady during the week to make sure we brought proof of vaccinations. Showed up door was locked, tried knocking and nothing. Called several times while outside and continued knocking, the lights were all on inside by the way. Finally had to leave as my 15 break which turned into my 30 min lunch was over. Will be filing a complaint with the BBB so hopefully they start making changes for others as I don’t plan on returning."
"Every time I try to call and schedule an appointment I never get a respond back, even when I leave a massage."
"I've been going to Alma's since I had my dogs first groom and nail trim 8 years ago now. I try to be understanding with her hours, it seems she is the owner, but she runs her shop the best she can to her capabilities. She remembers my dogs since they were puppies. I keep going for Alma, and also hope to see her soon again!"
"They did a great job on my fur baby while it lasted. She always smelled and looked great. But their customer service is not the best. Very unprofessional. They tell you one thing and later on another. Make no sense. Called in earlier to ask about walk-ins. Was told 10-3pm walk-ins no requirements. Called in a few hours later to make sure they were not busy. The lady said they no longer take walk-ins due to pandemic and that they require vaccination record as well. 2nd time that I have dealt with their change of mind with servicing my pet. They need to stick to one answer."
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