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Sun James MD
21634 Retreat Parkway, Temescal Valley, California, United States
About the Sun James MD
Sun James MD is a reputable medical institution located at 21634 Retreat Parkway in Temescal Valley, California. Dr. Sun James specializes in providing high-quality healthcare services to patients in the area. With a focus on promoting health and well-being, Dr. James offers comprehensive medical care and personalized treatment plans to address a wide range of health issues. Patients can trust in the expertise and professionalism of Dr. James and the staff at this esteemed healthcare facility.
21634 Retreat Pkwy, Temescal Valley, CA 92883, United States
Reviews of Sun James MD
"Very unhappy with this physician. We moved to Corona recently and I went in for my first visit, as I have an ongoing ENT related disease (I've had this condition for 7 years). Dr. Sun decided to also remove some wax from my ear, a procedure that should be simple, and I experienced extreme pain during AND afterwards (never had that before). When the visit was over, my ear was hurting a great deal and when I touched the ear hole, it was bleeding A LOT. I went back up to his office and said I needed to see him immediately, and his office staff told me he was with a patient and I need to wait. After a short time, with a still bleeding ear, I told them I needed to see him more quickly. They rudely told me he was busy and to just wait. I waited 40 minutes before he came back in. Very little concern, outside of, "I'm sorry your ear is bleeding." Then he prescribed an antibiotic (that I then had to pick-up and pay for) so that my ear would not get infected. I understand that mistakes happen, but I believe a greater level of care is required in those instances. An ENT should also work with a higher level of preciseness in dealing with delicate parts of the body."
"Dr. Sun is excellent, informative, and very polite. His staff, however, have been completely unhelpful and cannot seem to keep track of up-to-date documents. I feel crazy for going to another ENT for this alone, but it’s the feeling I’m driven to every time I have to interact with his staff."
"I had a Septoplasty procedure done with Dr. Sun. He corrected the left side of my nostril which I originally couldn’t breathe through going into the procedure, but he damaged the right side of my nostril which I had no problem breathing through before, and now cannot breathe through at all. It’s completely blocked. Dr. Sun suggested for me to have another surgery to fix the new issue. I would have to pay out of my pocket for his mistake and go through another surgery along with the pain one more time. No thanks. Sorry, I don’t recommend Dr. Sun."
"Dr. Sun is great but the staff is terrible. They seriously need training in customer service. When you call it goes to voicemail then they don't call you back. If they do answer you are always put on hold then often hung up on after waiting."
"As the wife of a patient who received surgery with Dr. Sun, I believe the family's experience is just as important as the patient's themselves. I came with my husband to both his initial appointment, and the surgery day. He was very professional, and also very funny to take off that nervousness you inevitably feel when your loved one has a large suspicious nodule which needs to be removed. We were reassured the whole way that whatever the results, we would know how to proceed. That is reassuring in itself. All the way to the surgery day, I knew we were in good hands. He called me personally while in the waiting room with the good news of no cancer detected. My husband is now recovering, with minimal scarring from the surgery (he made the cut in an area where he already had a natural crease). Dr. Sun isn't just a doctor or surgeon. He is a very caring human being. Both my parents are doctors, and I am very sensitive to how other doctors treat their patients since I have grown up with beside manner. His staff in both the office and hospital was very professional and caring. We couldn't have picked a better surgeon, and would gladly paid out of pocket to have Dr. Sun's care even if he had not been covered under insurance. What a great experience considering the circumstances. I can't praise Dr. Sun enough."
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