UCI Health — Orange Main St. 293 South Main Street, Orange, CA 92868

"I just set up a new patient visit here so I'll update my review as needed, but just wanted to shout out Carolina who I spoke to on the phone to set up an appointment with my new primary doctor at this location. Not sure if she works specifically here or at some sort of central UCI location but she was very professional and very efficient, and had me set up in no time. Thanks, Carolina! My wife is a former patient of Dr. Samuel C Lin MD, and we had to change when we moved out of state for my residency. Now that we're back here in California she liked him so much that we decided to come back and see him again, and I decided to make him my PCP as well!"

"I just encountered myself with a nurse that works at this location at a store across the street and omg when I said I’ve never met anyone with such a bad racist behavior ever! Her behavior towards me and my kids was so alarming and scary. I had to get security to get her away from me because i felt like she was going to attack me! She was cussing and screaming at me over me being close to her in an aisle. Coming from a health worker from this location is so unacceptable and doesn’t deserve to work here! Especially wearing her work uniform and badge! Please be aware and careful."

"The Radiology scheduler and I went through our calendars to find a time that worked. Once we finally found a time and scheduled it she told me I had to be there a half hour before that time. When I explained how that doesn't work for me due to a prior appointment she could not understand. She could not conceptually understand how time and scheduling works and why I would not be able to make it a half hour early and would need a different time. I was treated rudely and am not optimistic about my appointment. Also the phone tree is hard to hear. Update: I showed up a half hour early and waited 45 minutes before talking to the front desk and eventually being seen. I called the number that they listed in their response and they didn't know what was going on. It takes you to a phone tree and I got to somebody who could help me. They said they don't deal with the Google stuff. That's a different department."

"Dr. Keshava, MD a thoracic surgeon entered information information into my wife's, most recent, medical progress notes that she was able to do certain activities that she never told him. It seems to be a serious problem with not only this doctor, but several of the physicians my wife has seen for her medical issues at UCI. My wife and I spoke to Dr. Keshava in a phone appointment on August 11th, 2023 and he removed the information in her progress notes that was in question."

"My first time at UCI health and I was greeted great! Dr. Regan A Chan actively listened to my primary health concerns. Dr. Regan A Chan provided great insight and remained informative about some of my health issues. I am very grateful to have Dr. Regan A Chan as my doctor. I felt heard and understood."