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Tarzana Medical Group
18607 Ventura Boulevard, Los Angeles, California 91356
About the Tarzana Medical Group
Tarzana Medical Group is a leading health institution located at 18607 Ventura Boulevard in Los Angeles, California. Our dedicated team of medical professionals provides comprehensive healthcare services to patients in a warm and welcoming environment. From primary care and specialty services to preventive care and wellness programs, we are committed to helping our patients achieve and maintain optimal health. With state-of-the-art facilities and a focus on patient-centered care, Tarzana Medical Group is your trusted partner in healthcare.
Photos of Tarzana Medical Group
18607 Ventura Blvd Suite 302, Tarzana, CA 91356, United States
Opening hours of Tarzana Medical Group
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Tarzana Medical Group
"This place is incredibly shady and unprofessional. They are never open and all the staff work from home. The Doctor doesnt even work here, he just has the staff doing all appointments from home at whatever hours they want."
"My family and I all have Aetna HMO insurance plans, this was our first mistake choosing this insurance and the plan type. We had very few choices due to the business insurance structure set up by others working on our behalf. We researched all the practitioners within the plan and found Tarzana Medical Group located at 18607 Ventura Blvd Suite 302, Tarzana, CA 91356, they had the least amount of poor reviews so this tells you already what we are dealing with. My son and I both were seen by Nurse Practitioners, very nice, but they did not follow any/all the normal protocols when doing a full physical exam. The Medical Doctor who is the face of the business is not accessible. They asked questions, did not go into any real details or check any physical signs that most Medical Doctors would or could to be completely thorough. They took blood pressure, urine and blood because they have to for the proper billing codes to make their money. I want to note that everyone seemed very nice including the office manager. What they didn't know was we are investors of healthcare facilities in Southern California and I have overseen billing notes and policies, Policy and Procedures, Compliance, Joint Commission, as well as DHCS licensing, obviously there would be no need to discuss this with them. I was shocked when the practitioners did not get health information from me directly but insisted on only getting info from my minor son in a separate room. I attempted to discuss the needs he has but what I was trying to explain was brushed off by the practitioners, his intake documents and my requests for referrals for other Medical services was also overlooked. The doctor's office phoned me about my referral approvals and at that time I asked about my sons. They had only one listed that I was able to discuss in brief detail to the practitioners but the other very necessary and urgent needs were not listed. The office assistant said, when I asked why there are no referrals for my son, she stated we would have to book another appointment in one month when the insurance would cover the cost of a visit or telehealth visit. I asked her why we would have to be seen again as this was to be addressed in our initial visit, and she said I’m sorry that's just our policy. I asked to speak with the Office Manager, and they never called back. This is what I would consider poor practices and a money grab in this industry. Whenever you have a healthcare facility requiring that you have multiple services and visits that are not warranted you can bet they are trying to bill your insurance as much as they possibly can. This can affect your policy negatively so beware! If the insurance provider does not agree with the billing it will come back to haunt you due to a denial of payment and you can bet that medical service will come after you for these fees. Of course, I will be changing my insurance policy because Aetna has a very poor selection of medical professionals to select from but additionally I will be reporting this issue regarding this doctors' office to the Department of Health, and pursue some recourse with this issue, so I can get what we ultimately pay for which is medical services under this policy."
"Very poor service from the receptionist, unprofessional & very rude. They never answer the phone & when they do answer they put you on hold and hang up. When you leave a message for the Doctor regarding a simple over the phone prescription they won’t call you back."
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