About the Rainbow Chung-Ou
Rainbow Chung-Ou is a reputable health institution located at 5562 Philadelphia Street in Chino, California. Specializing in various medical services, Rainbow Chung-Ou offers top-notch care and treatment to patients in need of expert medical attention. With a team of highly skilled doctors and health professionals, the institution is dedicated to providing personalized and compassionate care to all individuals. Whether you require routine check-ups, specialized treatments, or emergency care, Rainbow Chung-Ou is committed to ensuring the well-being and health of all its patients.
5562 Philadelphia St #101, Chino, CA 91710, United States
Reviews of Rainbow Chung-Ou
"Front desk is so unprofessional! The doctor is very nice so it's a shame to have horrible staff they keep you on hold for a long time without answering you first just straight to hold and other times I get a busy signal so how will I ever make an appointment or keep up with my check ups?"
"Went for my initial appointment, got blood work, was never called back to review my labs. Called to schedule an appointment and keeps going to voicemail where voicemail is full."
"My first time with Dr.Rainbow Chung-Ou. I'm very pleased with her service. Professional, listened to me, and provided all feedback and medical care necessary. I was nervous before meeting her and worried I was not going to like this new doctor. So happy that's not the case and I'll be returning for any further visits necessary in the future."
"My daughter goes here and everytime she goes there the front desk ladies act just like teenagers. They are always so defensive and just make their patients feel so little. Definitely need more customer service training:/"
"The front desk Mandarin-speaking lady is super rude, unfriendly, unprofessional and impatient. She speaks very fast and unclearly and expecting people to understand her completely. She lacks of good-manner and customer service skills. She misunderstood what the patient asked and repeated the unneeded answer. She should talk less and understand her patient’s questions first. She wastes our time by repeating unnecessary information and blaming on customer not understanding her words. She has slightly Chinese assents but we still understand her. The terrible thing is her manner and wasting time of repeating unnecessary information."
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