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New Foundation Medical Group
14642 Newport Avenue, Tustin, California, United States
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About the New Foundation Medical Group
New Foundation Medical Group is a premier multi-specialty medical group located in Tustin, California. Our Board-Certified Physicians bring extensive education, experience, and a proven track record to provide high-quality medical care in Family Practice, Endocrinology, Psychiatry, Podiatry, and many other specialties. We offer comprehensive care for all health concerns, including superior clinical mental health services for conditions such as depression, ADHD, and anxiety disorders.
Our mission is to promote wellness, alleviate suffering, and restore health for individuals, families, and communities. With a holistic philosophy grounded in compassion, we value every person and strive for excellence in care. Our dedicated staff, physicians, volunteers, and community partners work together to maintain a tradition of quality and excellence in healthcare.
Whether you need family medicine, internal medicine, or psychiatric care, our team of experts is here to provide personalized and compassionate treatment. With chronic disease management and a variety of medical services available at our Tustin and Santa Ana locations, we are committed to meeting all of your healthcare needs. Patients rave about Dr. Alvin Chang and PA Michele Burns for their excellent care, attentive listening, and easy accessibility for appointments. Experience the difference at New Foundation Medical Group and let us help you achieve optimal health and well-being.
14642 Newport Ave SUITE 101, Tustin, CA 92780, United States
Opening hours of New Foundation Medical Group
Monday:
13:00 - 17:00
Tuesday:
13:00 - 17:00
Wednesday:
13:00 - 17:00
Thursday:
13:00 - 17:00
Friday:
13:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of New Foundation Medical Group
"The worse place ever. Their nurses are so rude and doctors supper unknowledgeable. Today I had an appointment with their PA and because of rain, I arrived a bit late. A rude nurse who named Valerie didn't allow me to complete my appointment. I got of from my work because of them. I contacted insurance and report them as a tough healthcare provider. Never go to them, they are scam, and they even don't have manager to solve matters."
"My experience here is mixed, I love my doctor here, David Lee. He is quite thorough, informational and very funny. Yet the staff here is quite awful. One time, I called and called for 30 minutes and no one picked up the phone, walked into the center and saw 5 admin staff just chatting with each other. When they call you on the phone to schedule appointments, they call you ma'am and they do not speak fluent English. I am not sure if the calls are outsourced to a foreign country, but it feels like that. This time, my doc ordered an MRI so I was waiting 3 weeks plus for insurance approval and I callled in to check on the status, and the staff tells me they forgot to submit the order and that they would ask my insurance to expedite the apprival. Well, they called me back in 2 hours to tell me they have the approval code but its not them, its my insurance who is doing their job right. In fact, I know if it is rushed it gets approved in 15 to 30 minutes. When I asked who I should talk to to complain, they tell me to call my insurance, and they dont even have a yelp page so I am here."
"Been a patient at this office for some time and have have very few issues. Dr Alvin Chang has to be my favorite. very professional and always takes the time to fully answer any questions I have had. Staff are always helpful."
"Dr. Alvin Chang is one of the best doctors and the office is great. Dr. Chang takes his time to get to know me and especially my dad. His office staff is always nice and professional."
"The office is a mess. They take an unreasonable amount of time to process requests, they place you on hold for long periods of time, the billing office is hard to contact, they lie on claims by adding services that weren't provided, they don't maintain records of what we have discussed so there is no continuity. Not worth getting involved with this place."
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