PIH Health Family Medicine South Gate

"Monday-Friday 8:00am-5:00pm! Website says 7:00am! Glad I could do their job on updating their schedule!"

"I would give it 0 stars if I could! This facility needs to be shut down till they are able to train their staff or completely replace their management team. Nobody answers the phone. They never call you back when selecting the call back option. You can't leave a voicemail because the mailbox is full. Once you finally make it to the office, the staff is unprofessional. It is alarming that individuals like this are able to work in healthcare! SHUT THIS PLACE DOWN!"

"They need new management. The medical assistants are not knowledgeable and the doctor is always calling off and canceling my kids appointments. This is the fourth time they cancel my kids appointments and they don’t care. Will not go back switching doctors asap"

"The WORST!! medical office I have had to deal with. Staff is rude and incompetent. Every time I call to schedule an appointment I'm put on hold, which is understandable, but the fact that they "schedule phone appointments " (due to my child being sick He can't be seen in office because of Covid regulations...again understandable) but I was never called by his doctor. I had a "scheduled appointment" at 3:30 pm and no one called. So I decided to call and ask what was going on. According to receptionist the appointment was never made!!! This is infuriating I was on the phone for over 30 minutes in order to schedule the phone appointment days prior. She then proceeded to ask who I spoke to, then she told me it wouldn't have made a difference who I spoke to because they would still have to reschedule him for another day. All because staff members don't schedule appointments accordingly. I will have to take my child to an urgent care right now because staff members don't know how to do their job. Ridiculous, save time and look for another PCP for yourself and your children."