Optum - Los Alamitos
3460 Katella Avenue, Los Alamitos, California 90720
About the Business
Optum - Los Alamitos is a leading health institution located at 3460 Katella Avenue in Los Alamitos, California, United States. With a focus on providing top-notch healthcare services, Optum offers a wide range of medical services to cater to the needs of the community. The facility is equipped with state-of-the-art technology and staffed with highly skilled healthcare professionals dedicated to delivering exceptional care to patients. Whether you are in need of primary care, specialty services, or preventive care, Optum - Los Alamitos is committed to helping you achieve optimal health and well-being.
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Contacts
3460 Katella Ave, Los Alamitos, CA 90720, United States
Opening hours
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Really like Dr Maples. But office is very disorganized and gives wrong information. Husband went in early part of February with injured foot and got a referral for MRI. Made appt for MRI a couple weeks later. Got a call the day before from MRI facility saying they never received referral or doctors notes. Had to pay for it despite having Anthem PPO insurance. Called Optum to try to straighten things out and waited on hold for 40 minutes. Hung up phone and drove over to office two days ago and spoke to Office Manager Victoria who said we should have gotten a call from Dr Maples with results of MRI and she would follow up on insurance. No phone call from either Dr Maples or Victoria so my husband drive over again today. This time he was told he has to make an appointment to talk to Dr Maples. He is in pain and all they do is jerk us around."
"Dr Gloria Hu is my doctor. I also like Dr Ryan Tran. This group of doctors here at Optum are attentive and care about your health to a fault! Dr Ryan stayed on me about that mammogram and I am so glad he did, I am all clear! I love that they are about preventive care and not making a buck off of the patients. There is always plenty of parking. They are also located near many good restaurants, so that you can treat yourself after you've been good and went to the doctor like you should ! :)"
"Dr Richard Lee has been my family's doctor for years. He is my family's health advocate. He is friendly and caring. We appreciate the time he takes. Thanks Dr Lee"
"Service has declined horribly since Optum took over. Appointments can take weeks to months if you want to see a specific doctor. I recently called complaining of chest pains and they told me they don’t have an available appointment until next week. They recommended I go to their urgent care. I went there and they said it’s at least a 2 hour wait to see a doctor. I finally left and went to a different urgent care and was seen immediately because of the nature of my complaint (possible heart attack). I’ll definitely be making changes to my medical coverage next open enrollment…"
"Went to los alamitos med center emergency room with infected toe. Prescribed antibiotics and told to contact my pc/optum. Called and found that my pc had retired (dr de Sousa) told by phone person I could not see any other doctor until a new pc was assigned by scan. Took 1 month to be reassigned to dr Tran. Life (mothers care and death) took over and I finally called for an appointment in mid October. Told phone person of my distress over bleeding toe, high blood pressure and possible diabetes. Response was “no appointment available for two weeks”. Asked her can I see another Optum doctor? “No”. Saw dr Tran He prescribed high blood pressure meds and various referrals to specialists to take care of specific problems. In our initial appointment he had no idea what my concerns were. Specifically my swollen infected toe. He referred me to dr holness to address my toe problem and after a week the insurance approval came through. I made appointment the next day and found out during examination that although it was the right dr it was the wrong office. I’m currently awaiting Optum approval for dr holness wound care clinic to finally receive treatment. I can only hope that necessary information is provided to dr holness (diabetes, cellulitis etc) prior to my appointment from dr Tran to avoid any further delays. Had blood pressure test 11/15 and med tech told me that due to my high readings dr Tran would call me to let me know whether or no to increase my dosage. That was Tuesday. This is Friday. No call! Very disappointing but not unexpected"
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