Stanford Health Care – ValleyCare Pleasanton

"This is not Stanford University Care. They are Stanford University Affiliates. And yes they do make a doctor from the university show up at this place every now and then. DO NOT BE DECIEVED BY THEM.!!! They charge are the WHOLE FOODS of Medical care. $754 Dollars a visit for a no name doctor, that just happened to be working at this place when it was Valley Care Hospital. They have no business office that you can walk in and talk to if there is a billing problem (Beware) . And you will always loose the case with their customer care. I would give them zero stars if possible. If you have a heart attach in Pleasanton or Dublin well you have no choice. But other than that run from this place. I watched a illegal alien walk in an refuse to give his id said he did not have to pay. And They took him and his wife in before me.!!! So sick. They rob from the rich and give to the ILLIGLES. THAT IS OK WITH ME BUT GIVE THEM YOU MONEY NOT MINE !!!! BEWARE YOU HAVE BEEN WARNED..."

"Horrible experience. If you are planning to get your baby delivered, please don’t go to this hospital. The nurses are rude, doctors don’t care about you or your baby. They make you feel very vulnerable. Just don’t do it. We received almost no guidance, simple requests like water takes forever, baby care and mommy care is almost non existent."

"My kids never get an appointment from doctor Sam, he his they pediatric, the reception never gives an appointment or talk politely, I am very, very disappointed with your behavior towards the patient. They really do not care that we really need an appointment because the kids are not well, I would never recommend anybody to go to the pediatrics and ValleyCare"

"We delivered our baby in this hospital. We are not discharged yet and I’m writing the review , so imagine how frustrating to be a patient in this hospital. Our first day care was great and responsive as this was an emergency delivery recommended by the Dr. During delivery - this was a C- section delivery done by Dr Nam Nguyen who is part of PAMF Dublin did the procedure and he as the OB-gym of my wife so we are good. Rest all are bad experience like , they said their count of the items does not match with pre and post delivery and took my wife for x-ray to check if something stayed inside. Just imagine how you feel about the irresponsibility. Luckily there was none. Nurse and New born care- Some nurses are good. They listen to the need and help. Some are horrible, if you ask for supplies they sometime respond we have given enough etc. or give in such a low quantum that you beg them in next hour. I’m not sure they even think twice to give more reusable swaddle blanket and water refill that literally cost no money and even don’t clear trash and soiled cloths in time and let the entire room to stink. If given an option I would have given zero star and personally convince to not to choose this hospital as many as I can to not to go through the hell of experience I went though. So choose the delivery hospital carefully. It’s not even close your imagination just by reading name “Stanford”"

"Horrible hospital. Maternity and child care department is really bad. Nurses ( not all but most of them ) and hospital staff try their best to give you minimal support as they can. Lactation consultants are really bad. They do name sake visits and give generic info printed on paper. Getting water needs 20 mins and they make you feel really bad. There is zero post delivery care and it makes you feel horrible. I would say - don’t even think. Just don’t go with this hospital."