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Los Altos Eyecare
2057 Grant Road, Los Altos, California 94024
About the Los Altos Eyecare
Los Altos Eyecare is a premier health institution located at 2057 Grant Road in Los Altos, California, United States. Our dedicated team of eye care professionals is committed to providing exceptional vision care services to our patients. From comprehensive eye exams to specialized treatments, we offer a wide range of services to meet all of your eye care needs. With state-of-the-art technology and a personalized approach, Los Altos Eyecare is your trusted partner in maintaining optimal eye health. Visit us today and experience the difference in quality eye care.
Photos of Los Altos Eyecare
2057 Grant Rd, Los Altos, CA 94024, United States
Opening hours of Los Altos Eyecare
Monday:
Closed
Tuesday:
14:00 - 18:00
Wednesday:
14:00 - 18:00
Thursday:
14:00 - 18:00
Friday:
14:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews of Los Altos Eyecare
"I went here for an eye examination. It was tough to get a date and time slot with a lot of back and forth texting ( no idea why no just pick up the phone and make it easy for everyone) but eventually got a time slot. I put in a request to take time off from work to make time for the eye exam. On the day of the exam, I got a text asking me if I can move my time slot because a patient had some emergency. So again couple of back and forth messages and finally settled on a time slot. Showed up for the appointment 10 mins ahead of time and was asked to wait in the car because of some COVID restrictions. So I waited. I was let on 5-10 mind past my appointment time. Finally the doctor examined my eyes and handed me off to another doctor for prescriptions. The second doctor started the eye exams and stepped away for couple of mins and then came back to rushed through the exam. She did not explain anything about the type of glasses or anything else regarding the exams and mentioned that she will send me the results in email. She hushed me out and said she will send the results in an email in the evening. Turned out that there was another patient waiting in the hall. I found it strange that I was asked to wait in the car but the next patient was waiting in the office. Did not get the prescription for 2 days. I sent multiple texts and emails. Finally I got the prescription with my name totally incorrect. Took another round of back and forth to fix this. Finally got a prescription and got my glasses. So why write this review after a long time. I contacted my insurance to see if I can get another exam done because I started getting headaches and looks like i have to pay for another set of glasses if there is change. If the doctor would have done a good job of checking correctly in the first place I would not be in my current situation. Really disappointed in this clinic."
"I ordered prescription glasses last October and they were fully paid. It was weird that they never contacted me to pick them up. I sent emails and no response. I called and it always went to voice msgs. No response after I left voice msg. I even went to the shop myself. You know what, the shop was always closed. Update: Dr Ahi contacted me and apologized. She had a surgery during that period. She kindly offered me a free contact lens fitting exam. Now I already got my glassed. Thanks."
"We've been going to Los Altos Eyecare now for several years. Dr. Ahi has moved locations, but her service and attitude remains the same - friendly, thorough, honest. She doesn't try to upsell or overcharge you for every little thing like other optometry offices. It may be harder to reach her now during the pandemic, but if you send her a few reminder emails, she will always get back to you sooner or later. Dr. Westerbeck is a great new asset to the team there. She is so knowledgeable and keeps up to date on the latest research. So many optometrists just try to stick children in eyeglasses right away without offering alternative solutions. Dr. Westerbeck brought up atropine eyedrops, and we are forever grateful to her for altering the course of myopia that has a lifelong consequence in children. Thank you so much, Doctors Ahi and Westerbeck, for truly caring about your patients."
"Funny enough, I haven't been to Dr. Ahi in a few years because I moved away, but I have been to other optometrists in the meantime. It has just put into perspective how incredibly thorough, professional, and amicable she is, which has led me to desire leaving this review. Highly recommended as she will ensure your eyes are well taken care of!"
"I just picked up my new reading glasses for computer work, and they are perfect! Dr. Ahi is a very caring doctor and she wants to make sure clients are perfectly satisfied with her services. She has all the latest equipment for performing the eye exams. Her office is very pleasant to visit. Highly recommend!"
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