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One Medical: Financial District - Clay
559 Clay Street, San Francisco, California, United States
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About the One Medical: Financial District - Clay
One Medical: Financial District - Clay is a doctor's office located at 559 Clay Street in San Francisco, California. This institution offers exceptional primary care for adults of all ages, including seniors on Medicare. The office is designed to provide a calming and beautiful environment for patients, with same-day appointments, 24/7 video chat, and compassionate providers who listen to your needs. The focus is on building real relationships with patients and using technology to simplify the healthcare experience.
Located in the Financial District, the office is conveniently situated near the Transamerica Pyramid and Starbucks. Parking options include a nearby parking garage and metered street parking, although finding parking in the area can be challenging.
Primary care services offered at One Medical include preventive medicine, holistic integrative care, and continuity of care for long-term health goals. The institution accepts most commercial insurance plans, Original Medicare, and offers self-pay options for those without insurance. 24/7 on-demand care is available without co-pays for those without commercial insurance.
Patients can easily connect with their primary care provider through the app or website, book appointments in-person or remotely, and access drop-in lab services. Video Chat and Treat Me Now options are available for urgent and non-urgent medical concerns, and prescription refills can be requested through the app or website.
Overall, One Medical provides comprehensive and convenient healthcare services in the U.S., with a focus on building lasting relationships with patients and promoting a happier, healthier life.
Photos of One Medical: Financial District - Clay
559 Clay St 1st Floor, San Francisco, CA 94111, United States
Opening hours of One Medical: Financial District - Clay
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of One Medical: Financial District - Clay
"Absolutely terrible service! I showed up at 5:30pm to find no one at the front desk. A website says they are open until 6pm. When receptionist finally showed up, 10 min later, I received a very unwelcoming reception. I was told they are closed. I said that it’s weird that the website says otherwise, not to mention door is open as well. Unfortunately, after a few moments of exchange, absolutely rude and unapologetic, very unfriendly conversation, I left because I was told “it depends…”. I wonder on what, on the side of the bed she woke up that morning?! What am I paying extra premiums for? I can get better service at the DMV! At least, they haven’t screwed up my billing for months on end. Do NOT GO HERE!"
"I just had an extremely unpleasant experience with a front desk person named Elle at this One Medical location. Elle, the blonde receptionist, tried to kick me out because I do not have a current One Medical membership. However, I do have an appointment with my regular doctor at this location, who I had been seeing for years. I showed Elle on the One Medical website, which says: "Payment of the Annual Membership Fee is not a prerequisite for receiving medical care in One Medical offices." She would not even look at it and kept saying that she doesn't know if they can see me without an active membership. Finally, I was seen after having been there for 20 minutes. While it's understandable that Elle may know about One Medical's own policy, she was extremely rude and treated me as if I was trying to get free services from One Medical (I am fully insured). Please train your front desk people to be polite and respectful, and to be versed in your own policies before trying to kick out qualifying patients with insurance and an appointment. One Medical was hit with a class action lawsuit called "Maxwell Barbanell and Ashley Hayes v. One Medical Group, Inc., et al., Case No. CGC-18-566232" in the California Supreme Court, and had to settle in 2022 precisely because they obfuscate the fact that you do NOT need to pay the $199 annual membership to receive medical services here - all the membership gives you is access to their app and website to book appointments; you can just call them instead. They deliberately conceal this information from patients in order to monetize, which is downright deceptive and greedy."
"After using OneMedical for multiple types of visits, I have found that they are great for some things but not so good for others. If you just need quick and efficient care (e.g., telehealth, urgent care, simple questions), it's great. But if you want to use them as your primary care provider, it can be harder to get reasonable and coordinated care. They now limit appointments to 25 minutes so if you go in for an "annual exam" and you have anything that takes time (e.g., prescription renewals, questions), they will ask you to come back another day to finish the exam. And I've had to see a new provider each time (one left, one went on extended leave). I will still use them for urgent care but having to make two visits on different days just to get a routine check-up is a deal-breaker for me. But if you're young and 100% healthy then perhaps the convenience factor will be enough."
"Wow! Just got on my husband’s insurance, I was Kaiser for years. I am so impressed with One Medical’s service. They are friendly and fricken on it! So responsive. I was new and needed a prescription filled before my flight the next day and they made it happen! Thank you!!"
"What an amazing doctor's office! I arrived at the doctor's office on time for my 9am appointment, and was promptly taken back to the exam room by my primary care doctor. I highly recommend these doctors."
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