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One Medical: Two Embarcadero Center
San Francisco, California 94111
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About the One Medical: Two Embarcadero Center
One Medical: Two Embarcadero Center is a top-notch primary care facility located in San Francisco, California. Our office provides exceptional care for adults of all ages, including seniors on Medicare. We offer same-day appointments, 24/7 video chat, and compassionate providers who prioritize listening to your needs. Our focus is on building real relationships with our patients and using technology to simplify the healthcare experience. From managing chronic illnesses to meeting physical and mental health goals, we are here to help you live a happier, healthier life.
Conveniently located at Embarcadero Center, our office offers free parking validation for the first hour and $4/hour beyond that. We also accept most commercial plans, Original Medicare, and self-pay options. Our 24/7 on-demand care is available without co-pays, providing peace of mind for those without insurance.
With a dedicated virtual care team available day and night, we aim to prevent unnecessary visits to the emergency room or urgent care. You can easily connect with your primary care provider through our app or website, book appointments, and access drop-in lab services. Whether you need a prescription refill, medical advice, or a routine check-up, we are here to support your health journey.
Choose One Medical for comprehensive, personalized care that prioritizes your well-being. Please note that our services are only available in the U.S. Visit our website to learn more about our providers and membership options.
Photos of One Medical: Two Embarcadero Center
Lobby Level, Two Embarcadero Center, San Francisco, CA 94111, United States
Opening hours of One Medical: Two Embarcadero Center
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews of One Medical: Two Embarcadero Center
"Went to see a PA for a routine (less than 30 min) appointment. She billed my insurance $815 for the visit, which seems incredibly high and meant that after running it through insurance over $440 was my responsibility. No heads up at any point before the visit that it would be that pricey. I called the billing department and politely asked if they could reduce the amount owed. The person I spoke with was very rude, kept repeating that I needed to contact my insurance company, and when I asked to speak to a manager, said the manager would refuse my call. Not the type of service I expected from a “concierge” medical practice."
"I went in to check on a pain in my foot. The NP did not know what the pain was, so sent me to do an xray in another One Medical office (this one did not have an xray). That xray came back inconclusive, and instead the NP referred me to a podiatrist. For the ineffective 15 minute visit, the NP billed me $549, which doesn't even include the $230 for the foot xray. Don't forget, I also pay them $199 a year for the privilege."
"One Medical business practices cost me over $1000 out of pocket for a single visit. They will make recommendations for treatment to you without explaining the potential out of pocket cost, and you’ll only find out later when you receive a massive bill. I recommend finding literally any other doctor. And I expect they’ll respond to this review by saying “I understand your frustration (with a warm smile) but it’s the patient’s responsibility”… so be aware of that when visiting here. They will not look out for you as the patient. They will not advise you as to potentially huge costs. They leave it to you to investigate (what, mid-visit?) with your insurance company to understand the cost of your visit and treatment. Please learn from my mistake of trusting this company. UPDATE: As predicted, the office manager responded (after posting a response to this review and then deleting it) by saying that they “always encourage their patients to check with their insurance provider” and then cited a link that was sent to me in their messaging app which was buried in about five pages worth of random information about vaccines. In the link itself it included a bunch of insurance codes, with no reference to actual costs. So there you have it, as stated above, it’s on you the patient to do your own research on your own time about every treatment because they will not help you or advise as to high costs (aside from posting obscure links in a barrage of other information). This is how corporate chain “healthcare” works. Live and learn."
"I was told over the phone that I could book an appointment without joining One Medical - which seemed like a good way to try it out. However, when I arrived, they refused to see me because I had not signed up. Super frustrating. Turns out you need to book a special kind of appointment for non-members (and to know to ask for this at the time of booking). Not a great customer experience."
"As a transplant to San Francisco, I signed up for One Medical hoping to find a primary care physician. Once I'd paid, I discovered that none of the One Medical MDs listed in the downtown San Francisco area were accepting new patients. I was invited to designate a nurse as my primary care physician instead. I then tried to make an appointment - thinking at least I might be able to see a doctor in respect of a recent knee injury. No luck. I couldn't get an appointment with any MDs - only nurses. Save your money. No value."
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