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Prima Medical Group
4000 Civic Center Drive, San Rafael, California, United States
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About the Prima Medical Group
Prima Medical Group, located at 4000 Civic Center Drive in San Rafael, California, is part of MarinHealth, offering world-class health care that is closer than you think. The institution serves the people of the North Bay who share a commitment to living their best, most healthy lives through activities like trail hikes, mountain bike runs, and surfing. MarinHealth is not just the closest medical care provider to the North Bay, but also the best, with a network of clinics across Marin, Sonoma, and Napa counties and a partnership with UCSF.
MarinHealth is dedicated to delivering top-notch care to the community, earning awards, accreditations, and certifications that uphold the highest standards of patient care. The institution's new MarinHealth Medical Center, opened in Fall 2020, features a state-of-the-art facility housing an Emergency/Trauma department, award-winning Maternity Care Center, and cutting-edge Surgical Suites.
The values shared by many in the North Bay, such as a healthy lifestyle, connection to nature, and a desire for top-notch health care, are reflected in MarinHealth's commitment to providing world-class care. The institution offers resources to help individuals get closer to their best selves, including stories about how MarinHealth supports the community and health news from leading experts on their podcast. Visit Prima Medical Group to experience the best in health care and get closer to your healthiest you.
4000 Civic Center Dr # 200B, San Rafael, CA 94903, United States
Opening hours of Prima Medical Group
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Prima Medical Group
"M.D. Habis helped me so much when I was in a time of need. He listened to me. He believed me. Thank you. You've made a huge difference in my life currently."
"I’ve been with Prima Medical San Rafael for around 7 years and the staff have always been friendly and I haven’t had anything to complain about until now. I tested positive for the COVID virus Friday morning. I immediately called after taking the test around 11:30am to try and set up an appointment or speak with my doctor or N.A.. I was told they were busy and would call me back. So I waited patiently till 4:30pm and decided to call back and remind them about me. The woman rudely snapped saying my doctor has appointments and will call me after. Low and behold it’s 6:30 and nothing. At this point I have excruciating headache, horrible chills, and a bad cough. Not knowing too much about Covid I was scared and had no idea what to do.When I called back I was finally able to speak to an after hours nurse I guess since the office was now closed. I was told they were closed on Monday and someone would reach out to me Today(Tuesday) which is 5 days after I first tested positive for COVID. Well I waited till 2:00pm and no one called so I decided to call and see what why they have yet reach out to me. The woman acted like contracting the COVID virus was no big deal and asked if I’d like to set up an appointment but they probably wouldn’t be able to get me in for a few days. At this point I just can’t believe how difficult it’s been to talk to my doctor or a N.P. Or someone that can give me advice on how to manage my symptoms, basic info on the virus, what to do to be able to return back to work and what the guidelines are. Maybe a 5 minute conversation at most to ease someone who has no real knowledge on COVID besides that its very contagious and is killing people. I tried to express that but again she just asked if she could set up an appointment for me….. So I got said no but can you please ask if my doctor or N..P. Can call and speak with me when they have 5 minutes and left my phone number. It’s very disappointing that my own P.C.P. Or any N.P. At least In that office couldn’t be there for me and take 2 minutes to talk with me during my time contracting a very serious virus that’s killed hundreds of thousands of people. Unfortunately it made me not be able to trust Prima Medical San Rafael to be there for me when I really need them to be and I’ll be looking elsewhere for a P.C.P."
"My elderly mother sees her primary care physician at this location. That PCP is excellent, however recently it has been difficult to schedule her annual wellness exam. The appt was scheduled, rescheduled with an incorrect name then cancelled and moved to a virtual appt. A virtual appt was not made an option during the initial scheduling or the rescheduling as requested by an unprofessional receptionist. At least there's a solid PCP at this location..."
"I only have one complaint. Their phones. Normally I can get an appointment withing a day or two, so I have no issues there. But man, why is there a 15 people waiting list just to talk to someone. It's not really a major issue, because you can just leave a message and they typically get back to you within a day. I'm just confused as to why no one else seems to do this (or why everyone and their mother seems to call Prima right after lunch). That's my only issue. Other than that, everyone there is very friendly and helpful and I'm willing to trade a little inconvenience for a friendly doctor any day of the week."
"Been with the group for two years. No problems. Really like my doctor (Dr. Meenal Lohtia), never a prob getting an apt., and the front staff are always really pleasant."
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