Rite Aid 5128 2nd Street, Long Beach, CA 90803

"The worst pharmacy lines I've ever seen. Came here yesterday and left after seeing the length of the line, Today was just as bad , and they only had one person checking people out. Never seen anything like it."

"As a walk-in today, I was pleasantly surprised to get a booster shot in just a few minutes! THANK YOU pharmacist!! Always my first choice for inoculation."

"I’ve lived next to this rite aid for years, it’s always out of everything. Literally for weeks, it will be out of basic items. The freezer is constantly broke for weeks at a time. They have not had ice for over a month. I’ve been told it’s because of heavy foot traffic… then order more inventory more frequently..! People freely and openly shop lift. The self checkout lines are always broken. I don’t understand how this is allowed to continue for years… how does management not make a change? Other rite aids do not have these problems."

"This is a great Rite Aid and I go there all the time because it is in my neighborhood and the employees are friendly. I find the pharmacy to be especially helpful because I have been getting all of my annual shots there for years. They are very good about answering questions and giving you consultations on the spur of the moment. The doctor/ physician who runs the pharmacy is Leslie who is very helpful, polite and professional!"

"Prescription automation system says ready 12:30 pm - not ready 2:30 pm when I arrive. Instead of owning that the system was wrong or that they missed the mark, the blame was put on me for their being busy. The young guy helping me was borderline rude and combative. Will give my business somewhere else. Had they simply said "This isn't ready yet - I'm sorry for the inconvenience. It'll be ready in 20 min. Can you please wait?" I would have been fine. Instead, they placed the blame on me for it being busy and me coming "too soon." I had called in the refill at 9:00 am, the system originally said ready by 10:30 am, and I changed it to 12:30 pm pickup. Coming in at 2:30 pm - this attitude was what I received. They didn't even tell me when it would be ready, and were rude when I asked, saying how many orders they had. Unacceptable customer service. Also, a nightmare for parking and driving. Don't bother. Won't be back here for shopping, either."