Cal-Aawasmerica's Whls Florist
2834 La Mirada Drive, Vista, California 92081
About the Business
Cal-Aawasmerica's Whls Florist is a charming floral shop located at 2834 La Mirada Drive in Vista, California. As a trusted wholesaler of flowers in the United States, this institution offers a wide variety of fresh and beautiful blooms for all occasions. Whether you are looking for a stunning bouquet for a special someone or elegant arrangements for a wedding or event, Cal-Aawasmerica's Whls Florist has you covered. Visit their store today and let their experienced florists help you create the perfect floral design to brighten up your day.
Contacts
2834 La Mirada Dr # B, Vista, CA 92081, United States
Opening hours
Monday:
14:00 - 22:00
Tuesday:
14:00 - 22:00
Wednesday:
14:00 - 22:00
Thursday:
14:00 - 22:00
Friday:
14:00 - 22:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Not recommend,not professional & slow"
"I'm assuming this is the florist from where my Mother's Day bouquet was shipped from (this is the address on the shipping label)--completely wilted and with so few flowers that it made the vase seem like a sipping straw holder. I called, waited 45 minutes on hold, and presented my complaint. They were willing to send out a replacement bouquet on Tuesday (it's Saturday right now). I requested a better offer of compensation. The rep returned and offered a $15 coupon. I said I would like a replacement bouquet, which wouldn't even be sent until Tuesday, and a full refund, especially since I was a repeat customer. The rep connected me with her supervisor. She talked over me, told me that FTD has been in business for about 104 years, and that they had a 3% failure rate. She also told me that they couldn't be "sending out free flowers for every complaint" or they'd be out of business. Considering their quoted failure rate of 3%, I would suggest they take the high road and doing the right thing. The supervisor offered a 20% refund, which I declined. I read to her the reviews on Yelp about how complaints were made to the Better Business Bureau (BBB) and that the complainants received a free replacement bouquet and a full refund. She responded that, "So you think because they got a full refund and free flowers, you should, too?" Hell, yes. I know a mishap happened with another florist and that's what *they* did. Why wouldn't I expect excellent customer service from FTD? I'm sure Amazon if they sold flowers, would do the same. A company can survive for a long time (say, about a hundred years) when its customers can't communicate and share information about the service they have received. It's different now that there's the Internet, isn't it? What's more, those customers can find BETTER services. Competition isn't what it used to be, and word of mouth, with the help of sites like Yelp, goes further. So FTD can just stick its flowers where the moon don't shine. I'm going with other florists from now on."
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