Mable's Heaven Sent Flowers
621 North Holmes Avenue, Ontario, California 91764
About the Business
Mable's Heaven Sent Flowers is a charming florist store located at 621 North Holmes Avenue in Ontario, California. Our shop is a little slice of floral paradise, offering a wide selection of beautiful blooms and arrangements that are sure to brighten anyone's day. Whether you're looking for a stunning bouquet for a special occasion or just want to treat yourself to some fresh flowers, our friendly and knowledgeable staff is here to help you find the perfect arrangement. Come visit Mable's Heaven Sent Flowers and experience the joy of nature's beauty in full bloom.
Reviews
"HORRIBLE SERVICE! I called Mables Heaven Sent Flowers yesterday morning to request a same-day birthday arrangement. I was told that it was no problem, gave my order and provided them my cc info. As of 9am today (next day), the flowers still never made it to the recipient. As everyone can imagine, I am very upset because I missed a birthday of someone dear. I called in this morning to figure out what happened and to express how upset I am. I spoke with a gentleman who is apparently working remote from the business location and all he could tell me is that he would forward my contact information to the store (despite that I was calling the store number) and that hopefully I would get a call back by 5pm! An hour later I still have not received a callback from the store to get this resolved or made right. I am so upset and disappointed that businesses could still do this to customers. This business should never have taken my order if they couldn’t meet it as they said they could. I would’ve happily taking my business elsewhere! For anyone reading this this review, if you actually need a delivery for the same day, please find a different florist! Sincerely, Disappointed Non-Customer"
"DESERVE A 0 STAR. I ordered $100 flowers to be delivered for a Mother’s Day SURPRISE on 5/9 and the flowers were delivered a week early 5/2 THE SAME DAY I ORDERED THEM. Which obviously defeats the purpose of a Mother’s Day surprise. The owner refuses to speak with me or compensate me for THEIR mistake. Horrible customer service."
"Excellent customer service. I went to Mable's to get some floral arrangements for my mom's funeral and I could not be happier with the service. Theresa was very compassionate and understanding of what I wanted and the arrangements were beautiful. And the prices were very reasonable for the budget I had. I would highly recommend this place."
"If fresh flowers, beautiful arrangements & friendly customer service is what you are looking for DO NOT come to MABLE'S Heaven Sent Flowers!!! My family ordered 2 arrangements for my grandmother's services, arrangements looked sloppy & didn't match the picture, several flowers looked wilted & of course they were several hours late. Forget about calling to check delivery status as Teresa was super rude & told me "well I could be finishing the arrangement but I'm on the phone with you" & regarding the actual arrangement Teresa said "this is what you get for ordering last minute" Sorry my grandmother's passing on Wednesday & ordering flowers Thursday for Friday delivery was inconvenient for Mable's Heaven Sent Flower's. I've told all my family & friends in Rialto to never do business with them & luckily they saw the arrangements & the delivery while services had started. You can tell by their sloppy work & poor service that they do not care about their customers or what they pay for."
"This shop is now Mable's Heaven Sent Flower's. It opened on October 1, 2017. New owner is Theresa Juarez."
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