NPD Events
About the Business
NPD Events is a charming florist and store located at 17592 Irvine Boulevard in Tustin, California. Our talented team specializes in creating stunning floral arrangements for all occasions, from weddings and birthdays to corporate events and holidays. With our attention to detail and commitment to customer satisfaction, we are dedicated to providing the highest quality products and service. Visit us at NPD Events for all your floral needs and let us help make your special moments even more memorable.
Photos
Location & Phone number
17592 Irvine Blvd #216, Tustin, CA 92780, United States
Reviews
"I cannot express how grateful we are for the amazing work that NPD Events did for our wedding. Carlos and Susan not only worked within our budget but exceeded our expectations in every way. The generous display of lush greenery and beautiful flowers transformed our venue into a dream come true. NPD Events went above and beyond, adding even more beauty and magic to our special day than we had ever imagined. We were pleasantly surprised and truly delighted with the results. Thank you for making our wedding unforgettable!"
"Carlos and Nayra are true professionals! Not only did they make beautiful florals, working with them was fairly easy too. Our first meeting was such a contrast from my other floral consultations. I very much felt that what we wanted mattered. Even if we weren’t entirely sure, that was okay too. They seemed to have no problem brainstorming with us from the get-go. The end result was just lovely. They were so flexible too, allowing me to make a few changes to our order up until the week of the event. I really can’t thank them enough for their help. They helped us recover from a major planning setback. They made a valuable and timely vendor introduction that helped get us to the finish line in style. I will forever be grateful for that kindness and support."
"Full disclosure: my wife, Christina W. mostly dealt with NPD and you can read her full review on this Google page. But after their passive aggressive statements and blaming the client for their issues on Yelp, I felt the need to write a review based on my experience with them. When we arrived at the venue, all of the boutonnières were placed on a shelf inside the bridal suite. They were already dry and withering and these weren't sitting in the sun. They weren't labeled and neither I, the groom, nor any of the groomsman knew who had which. The best woman approached one of the florists from NPD and asked if they could help us figure who gets what's they rudely said "NO!" And took off. I understand that during this time they're were rushing to get the ceremony flowers changed (see Christina W's review for more details) but that kind of attitude is beyond rude and the boutonnières should have been properly labeled. Our experience with them has been horrible and I would caution any couple looking to them for floral needs, especially since they were a "recommended vendor" from our venue Coyote Hills."
"This review is specifically for floral design from NPD Events My goal is to share my experience with NPD Events, especially since they are venue's “Preferred Vendor.” Go with another florist for your special day. Nayra and I discussed my vision July 2021. I wanted burgundy, blush pink and especially orangey-pink roses. I specifically showed her an image of my dream bouquet. She said she would order the roses as soon as I paid my first deposit. She said she would keep me updated if she was unable to obtain orange roses. I told her I understood and was aware of supply chain issues due to Covid-19. Orange roses were an integral part of my entire vision. The burgundy, blush and orange-pink roses were our wedding colors. My ceremony start time was at 5pm and I received a text from Nayra of NPD Events at 3:08pm “Happy wedding Day! I wanted to let you know that unfortunately, we were not able to get the orange roses. We really tried but they aren't available right now. You still have a beautiful bouquet ” I did not see the text message as I was in the middle of finishing my pictures at our hotel and ready to leave for the venue. This was the FIRST time hearing that orange with pink roses flowers were not obtained. When I arrived at the venue at 4pm on the day of my wedding, I was so excited to see my florals. However, upon entering the Bridal Suite, my heart sank when I saw my bouquet, bridesmaids’ bouquets, boutonnière, corsages and flower girl petals. To my disappointment my bouquet was, the roses were already turning brown and it definitely was not worth $185. Also, all the arrangements had WHITE flowers in them, we NEVER discussed white flowers in any of the arrangements. I immediately spoke with Nayra. I asked her to please remove all the white flowers from all the arrangements because white flowers in the Chinese culture are only used for funerals. Even though I explained why white flowers needed to be removed, Nayra pushed back and texted me about not being able to get my orange roses. I asked her why she didn’t try to call me? No answer. I asked again for her to remove all the white flowers. Also, before they “corrected” the flowers, I noticed that they substituted burgundy roses for red carnations. 1 hour before the start of my ceremony, when I should be relaxing, I was scrambling to remove the white flowers out of flower arrangement! Nayra remained unapologetic. I am very disappointed and saddened at the lack of communication from Nayra. I feel it was unprofessional of Nayra to not call and only notify me through text two hours before my ceremony start time. She did not make an effort to reach out to my coordinators either at Coyote Hills or my Day of Coordinator. In addition, the quality of the flowers that we did have for the ceremony were already turning brown, not part of my wedding color scheme and were unimpressive. After our wedding, I had my Day of Coordinator call Nayra to see what she could do to turn me into a satisfied customer. We were looking for some kind of compensation or possibly even a remake of my bouquet for a photo shoot with missing family members at a later time. Nayra was firm in the final product she gave us, and was unapologetic to my situation. I was not offered any partial refund nor any effort to correct any errors. As a bride, I hope no one else will go through this. My florals made up such a huge part of the day and it set the tone and theme of my wedding day. I wanted a Summer into Fall theme (orangey-pink, blush, burgundy) and got a Spring theme (blush, white and burgundy.) See attached photo for what my vision was and wedding day. I am deeply saddened by the constant reminder that my theme for my wedding was not what I envisioned. I hope my review will help future couples make the right decision to go with another vendor. Like many couples, our wedding was postponed because of Covid-19 and we very much looked forward to this day. How do you put a price on a memory?"
"Where do I even start. We just got married at the end of last month. Carlos and Nayra did both the florals and the coordinating for our wedding. They did such an AMAZING job with our flowers, we had so many compliments from so many of our guests during and after our wedding. Many took centerpieces home and continued to get compliments about them. They completely surpassed our expectations. Not only that, they were amazing to work with, very responsive to e-mails, very accommodating, and what I loved MOST is that they didn't nickel and dime us at every turn like many other vendors we talked to during our shopping process. They were on time, organized, and really had artistic talent in arranging the aesthetics and placement of things. They also added candles, votives, and other small decor on their own accord, which they didn't tell us about and didn't charge us extra for. You can tell that they truly love their jobs and are passionate about just doing a great job and making things look beautiful. I think that's what separates the good from the best. As coordinators, I felt well taken care of and either Carlos or Nayra were always nearby to see if I needed water or my bouquet or shoes, etc etc etc. We had 172 guests and a wedding has many moving pieces and I'm sure they took care of many things behind the scenes that I wasn't even aware of, but they really took care of us. I would say definitely definitely go with them to make your wedding more beautiful than you can imagine. These guys have the vision!"
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