Edible Arrangements

"I ordered some flowers and dipped chocolate strawberries. The fruit had fruit flies in there ! And my flowers weren’t even delivered with the chocolate I’ve been trying to get in contact with the store for a whole week no response!"

"What a terrible business this is, mismanaged in every way. Whatever you do, avoid ordering from this company on Valentine's Day. I set this up for a delivery, and only one of my items came in (well over 6pm) and then the other one arrives at almost midnight but without everything I paid for. This company is not good, not even a heads up and a phone call, nothing. Because of this I had to purchase Valentine's Day flowers and other assortments earlier in the day. Avoid at all costs."

"SO EMBARRASSED AND DISAPPOINTED!! I put in my Mother's Day order on May 5th. When I called to ask for an estimate time for delivery I was told there was no more Mother's Day balloons and no more flowers! Why wasn't inventory checked to ensure the demand could be met?!?! Then I was told the flowers would be replaced with roses to make up for it and I said an "I love you" balloon would suffice. They sent flowers, not roses, and they were dead and wilted. The person I spoke said to me "I'm sorry they werent to your standards". Lady, it shouldn't be your standard to operate this way!!! This was such an embarrassment!! Anyone that thought it was acceptable to send dead flowers should be ashamed of themselves. Terrible way do business and an embarassment to the franchise! Never ordering again! UPDATE: The melons and cantaloupe where inedible as they where too hard to bite into. They where thrown out. Therefore, the entire order was a total fail!"

"Great until today. I made 2 orders, 1 for my dad and one for my sister for pickup on Christmas Eve. Made their orders online and never had an issue with that. When they both arrived to pick up their orders, this place was closed. My Dad called the number on the door and he was told they were not affiliated. Not only was I charged, but I received email confirmation that both my orders were picked up. Because, it is Christmas, I cannot follow up on this until tomorrow. They both arrived on Christmas Eve between the posted hours of operation and they were met with nothing but bad service and negativity."

"I ordered the sweet moments strawberry and chocolate box and twelve fresh cookies for my daughter’s birthday. I didn’t receive what I ordered. I received just strawberries kind of dipped in chocolate, they looked pathetic, the cookies definitely were not fresh baked, they were hard as a rock. I called customer service, the store was supposed to get back to me within 24 hours, however that didn’t happen. Called again supposed to hear back. We’ll see. You decide deny the photos!"