Counseling Services, Inc. / LA Peace of Mind 5800 Hannum Avenue, Culver City, CA 90230

"Horrendous. This provider shows up as being in network for Anthem Blue Shield. Do not be fooled by this! They make you pay out of pocket after services are rendered. I had to fight for my money back, and they still owe me over $2000, for someone being "in network." They take a week to "approve" your insurance. There is only 1 doctor in the office, and they oversee the work of the other "counselors," however, the "counselors" are not in network so you'll have a nice big fat bill waiting for you. I received an entire hour long session with someone who just got Covid. They were visibly sick and not paying attention. I asked for a refund, and I was denied. After many emails with this provider, I have been blocked by their IT person. So they will just block you if you annoy them and ask them too many questions. I don't think I've been blocked by a company in my entire life. I asked for "superbills" or whatever they call them, and the amounts were incorrect for what I was actually billed. The "COO", I use that title loosely, is the wife of the doctor. Go figure! Love the nepotism, and money hungry family of the Browns."

"Life threw me a curveball, and I found myself needing some extra support. After a bit of research, I ended up at their doorstep, and I'm grateful I did. Walking into the counseling Services felt like stepping into a safe haven. They're humans who genuinely care. I felt like I wasn't just another client; I was a person with a story, and they were there to help me navigate it. It wasn't all textbook strategies and jargon; it was real conversations about real stuff. What struck me the most was the personalized touch. They didn't throw generic advice at me; instead, they took the time to understand my situation. It felt like talking to a friend who genuinely wanted to help, minus the judgment and with a ton of expertise. On the logistics side, scheduling was a breeze, and the staff was down-to-earth. No fancy corporate vibe—just real people doing real work."