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Edible Arrangements
2189 Monterey Street, San Jose, California, United States
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About the Edible Arrangements
Edible Arrangements is a unique institution located at 2189 Monterey Street in San Jose, California. This establishment is a combination of a florist and a food store, specializing in creating beautiful and delicious arrangements made entirely out of fresh fruit. From fruit bouquets to chocolate-dipped strawberries, Edible Arrangements offers a variety of options for any occasion. Visit us today to surprise your loved ones with a gift that is not only visually stunning but also deliciously satisfying.
Photos of Edible Arrangements
2189 Monterey St Suite #120, San Jose, CA 95125, United States
Opening hours of Edible Arrangements
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 19:00
Sunday:
09:00 - 15:00
Reviews of Edible Arrangements
"Update: Still no delivery. Still no response after calling multiple times and leaving messages. I also contacted corporate with no response. I ordered online last Thursday for delivery Monday. It is Tuesday and they have not delivered. I have called multiple times but no one picks up the phone. I used the automated status feature and it said they were still arranging. I am writing this in hopes they contact me."
"So incredibly unhappy with this company. I placed an order for my moms 92 bday and they never delivered it. Called several times and left messages the next day for the company, no one answers the phone and they do not return phone calls - extremely disappointed and will never order from them again. Have not received a refund or a response to any of my messages or inquiries. Very bad customer service !! Would not recommend this company to anyone"
"Ordered a fruit bouquet, however watch out for Diana, feel like she is a scammer. Got a call almost 3 WEEKS after my order was picked up and PAID for on the spot (payment pic attached with the date the charge was debited) from this Diana lady saying that we haven’t paid for the order, and she left a voicemail on my phone with her PERSONAL phone number (not the store number) saying to call her back and pay for it, so crazy! Would not expect this experience from such a reputable company! Very shocking and scary actually and should be investigated by HR. Thank god I am vigilant and before calling the store or this lady personally I checked the debit first otherwise I might have been scammed out of 100 bucks! Called the store to talk to a manager and complain. I am not even sure if it’s the manager I spoke to or if it was Diana herself, because the voice sounded the same when I asked to speak to the “manager” and I was supposedly transferred to them. Hopefully this gets the attention of who it needs to and I will be reporting this to better business bureau as well because this is scary and the voicemail left for me was shady and had a scammer tone to me. Beware of this store as long as Diana works there. ZERO stars. UPDATE: Despite the reply edible arrangements left on this review, they did NOT look into this thoroughly or care that the employees of this store are scamming their customers, they simply told me that the owner stated I paid for the order (duh, everyone knew this from day 1) and case was closed, so let us forget all about the fact that she tried to scam me, I have been a regular customer of edible arrangements but after this I will not support this business anymore"
"Never supporting this business again. I placed an order on 6/15 to have it delivered on 6/18 for my Mom’s birthday. 6/18 comes and I track my order throughout the day and see no updates. I give my mom a call asking if she’s received anything and she says no. This is around 3:30pm. I start to freak out because the store closes at 5pm. 4:30 comes along still no delivery! Mind you, I’ve been calling the store nonstop and NO ANSWER. Still no delivery throughout the evening. Then, at 10:16pm my mom receives a phone call from Edible Arrangements saying that her order was one of the orders that was unable to be delivered because of only having one delivery driver for the day. How unprofessional!!! They are really going to call a customer at 10pm?!? I call customer service first thing on 6/19 because no one answers the store phone whatsoever. I asked for a refund immediately and to see if they are able to redeliver this $100+ arrangement because it was their error, not mine! And of course, they said “No, it’s a refund or a redelivery. You can’t do both.” I asked for refund and I’m supposed to be receiving it in 3-5 business days as usual. We’ll see if I even get that refund! Please, take your business else where. This company/store is horrible. I should have read the reviews as well beforehand. So unprofessional!"
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