Flowers by Coley 1418 Grant Avenue, San Francisco, CA 94133

"Flowers by Coley not only failed to deliver the flowers on the date they were scheduled, they then made the ultimate delivery of the flowers a complete ordeal. They placed the blame on the third parties that they utilize (likely because they aren’t actually a local business but a chain with locations across California). The following day they again failed to follow the delivery instructions and arrived at a location where no one was present. When they did FINALLY delivery flowers - almost a week later - they contacted the wrong person (calling them persistently) and delivered the WRONG flowers. When a refund was requested they failed to refund the full amount claiming that they needed to retrieve the flowers - multiple days later - seeking to again place the burden on the customer to coordinate this. Moreover, they claimed the value of the items they sought to collect (which included chocolates - a food item that can’t be returned and reused as it was NOT hermetically sealed) to be the full retail price. I would highly recommend using a reputable business in the SF area and not this chain with poor customer service that places the burden on its customers."

"Flowers by Coley created a magical birthday bouquet for my celebration. The flowers were stunning, arranged impeccably, and delivered with care. Their team's dedication to making the arrangement personalized and perfect for the occasion was truly appreciated. The recipient was thrilled, and I couldn't be happier with the service provided. For anyone seeking top-notch floral arrangements for birthdays, Flowers by Coley is the way to go."

"Flowers by Coley is deserving of a lot of praise for their wonderful birthday bouquets! They made a bouquet that was really stunning. Both the style of the arrangement and the choice of flowers utilized were exquisite. Their commitment to making sure their customers are happy was evident, and they made sure the birthday surprise was nothing short of amazing. I heartily endorse Flowers by Coley to anybody looking for the best floral design for a birthday."

"I ordered "just because" flowers to be delivered to my GF at work. Ordered in the morning, arrived just after lunch. They look beautiful and everything was handled well. I was sceptical but I'm really happy with the results. I highly recommend them Flowers by Coley."

"Wonderful and same day delivery service, beautiful roses flower arrangement .I really liked the fact that they texted me when they were on the way to Make the delivery and after they delivered. My girlfriend was really happy and flowers made her the day after she received them ,Thank You Flowers by Coley!"