Dollar Tree

"Checkout situation is still bad. 1 checkout lane opened at 8p on a Friday night. I assume the other cashier was on break or lunch. Line went through the aisles. A customer asked the manager if they could open another lane and were told to wait 10 minutes. A good manager would hop on a register until the cashier could come in or until the line went down. They need extra help and are hiring but they could have managed to check the remaining people out in a timely fashion if they had just prioritized better. There weren’t a lot of people but a line was forming. I hear it’s like this all the time. Go to a different dollar tree. If they can’t handle business, they don’t deserve business."

"Warning!! The first and only time I ever use my new credit card which is at this Dollar Tree, my credit card info gets stolen! Beware!! They have credit card skimmers here and the employees seem to be in on it!!"

"My review has nothing to do with the cashier, but poor guy had a huge line and none of any other staff could jump in to help? is sad! You can tell the frustration, nervousness of the cashier because he’s trying to get the line down. I get it’s slow and under staff everywhere, but for the sake of the customers and your employees you should take the time to help bring the lines down and move away to continue whatever is that you’re doing. As I was shopping the cashier called for help twice of a manager and instead of coming they called him. As I was shopping I saw 3 people in the office, so clearly they could’ve helped. Take pride in your job, position as a “ Manager “ and most importantly without your employees ( cashier associates) you would be complaining if they would to quit or call out, and I would not blame them I was a customer and I could feel the anxiety, frustration and face of worrisome that the gentleman had. I felt the need to tell the gentleman it’s ok, you’re doing fine, just breathe and the fact that he felt so appreciated and felt understood shouldn’t come from a stranger, but from your own “ Management team “ by giving him or any cashier the help when they feel they’re drowning and customers are complaining to them about the long lines. Do better"

"I had a highly disappointing experience at the Dollar Tree recently. I purchased a disposable calculator and, upon opening it outside, discovered that it was dead. I promptly returned to the store and asked the cashier if I could exchange it. She insisted that I needed the packaging, which I had just thrown away moments ago. This seemed ridiculous, considering she had sold it to me seconds prior. To make matters worse, the manager, who had noticeably hairy arms, joined the conversation. The cashier explained the situation to her, and she reiterated that I needed either the barcode from the packaging or the receipt for any return or exchange. What baffled me was that the cashier asked if I had the receipt, despite the transaction happening mere seconds ago, and her knowing that I had told her to keep it. I expressed my frustration, mentioning that the calculator only cost $1.25, and it shouldn't be such a big deal for such a low-value product. The manager's response was mind-boggling. She said, "If it's only $1.25, then you should have kept the receipt." This response made absolutely no sense, as the value of the product was precisely the reason why I didn't see the need to keep the packaging. This whole experience was incredibly frustrating and left me with a negative impression of the store's customer service."

"Came to get red cardboard for my daughters Valentine's day project. Only 2 cashiers open.. Waiting for at least 20 minutes to pay for the goods."