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About the Mertens Jane U MD
Mertens Jane U MD is a reputable medical institution located at 240 9th Street in Del Mar, California, United States. Dr. Mertens specializes in providing high-quality healthcare services to patients in the area. With a focus on promoting wellness and treating a variety of medical conditions, patients can trust in the expertise and care provided by Dr. Mertens and her team. Whether you are in need of a routine check-up or treatment for a specific health issue, Mertens Jane U MD is dedicated to helping you achieve and maintain optimal health.
240 9th St, Del Mar, CA 92014, United States
Reviews of Mertens Jane U MD
"I am a very prior patient of Dr Mertens. in 1981-82. I have nothing but the utmost respect for her. little did I realize way back then at 12-13 years old, she actually treated me as an adult. we both knew that I was bipolar, but she told me that I was not totally to blame. my mom had issues. I fought this all my life but deep down I knew. so did my dad , my dad passed 7 months before my mom at 91 years old. 2 years ago. mom was only 68. my dad remembered Dr Mertens. all my life had an issue with my mom. Dr. Mertens was brave enough when I was a kid to treat me as an adult. why post this now ? I am getting closure, finally letting things past go. Dr. Mertens is a great doctor. I gotta give kudos WHERE it's due."
"Very disappointed and disillusioned by my experience with this doctor. She was recommended to me by my child’s psychologist. Started off fine, mostly she just did what I suggested rather than coming up with anything new, but whatever. However, her awful billing service sent me bills for AN ENTIRE YEAR marked “insurance pending.” Didn’t send a payment because I was waiting for a statement showing what I owed after insurance paid. Never got one - instead I got a call from the billing service saying they wanted to use my credit card number that was on file for a different client to bill me the entire balance because my insurance hadnt paid. I told the billing person that they cannot transfer billing information between unrelated accounts because it’s ILLEGAL and called Dr. Mertens to make payment arrangements. She didn’t call me back. A week later, my child had a major mental health crisis. Left Dr. Mertens another message. No response. Now I see her when I take my kid to his psychologist. Dr. Mertens pretends not to see me. Wow. So professional. So much for the hypocratic oath. All about money with no regard for your child’s wellbeing. Needless to say, we have looked elsewhere for better care. In the meantime, she stopped approving our prescriptions so my child was without necessary medication while we tried to get into another doctor. Avoid at all costs!!!!!"
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