Eagle Rock Animal Emergency
4254 Eagle Rock Boulevard, Los Angeles, California, United States
About the Eagle Rock Animal Emergency
Eagle Rock Animal Emergency is a leading veterinary care institution located at 4254 Eagle Rock Boulevard in Los Angeles, California. Our dedicated team of experienced veterinarians and staff provide emergency medical care for pets in need. We offer a wide range of services including diagnostic testing, surgical procedures, and critical care treatment. Our state-of-the-art facility is equipped to handle any pet emergency that may arise. At Eagle Rock Animal Emergency, we are committed to providing compassionate and high-quality care for your beloved furry friends.
Photos of Eagle Rock Animal Emergency
4254 Eagle Rock Blvd, Los Angeles, CA 90065, United States
Reviews of Eagle Rock Animal Emergency
"The entire reason they are getting 1 star is because of their complete lack of communication and hospitality. My cat was unable to pee and had a urethral blockage. I took him to this place as this was the only vet that was taking pets around midnight and that was close to me. When I got there it took around 30 minutes for them to get my cat and then another 3 hours until a received any type of update. The bill was pretty expensive ($3500) as he needed to stay there for 2 days (he only stayed for 1.5 and but still got charged for 2). There was only 1 time that they called me to give me an update but I had to call them every single time. At the time of discharge I was told that the doctor was going to call me but never did. When I picked him up they never gave any discharge paperwork and actually FORGOT his pain medication. I had to call the clinic 2 times over 12 hours until someone finally send over the discharge paperwork. It wasn’t until I read the paperwork that I read that he was supposed to be on pain medication after his procedure. When I called the front desk and told them I never received it she immediately said “oh wow it’s right in front of me”….. It took an ENTIRE week of back and forth until I was able to speak with the actual doctor. Even after complaining about the total lack of communication and how they would do “right” by me. I am now not being responded to and am completely left on read by “HR” who works a full time job from 9-5 and does this on the side. Do not come here unless this is the last option and if it is just look further."
"The staff and doctors were so very nice and helpful. They explained ask the charges and what was going to be done. My cat came in with a broken fang tooth. The doctor took xrays and blood work so they could do surgery the next day. He gave my Chloe a shot to help with the pain. The next day we dropped Chloe off and they called me saying that another 2 teeth might be pulled did I want then to do it. I told them yes. When we went to pick Chloe up they said that they only had to pull 2 teeth instead of 3. The price they charged was pretty reasonable. They called me the next day to see how Chloe was doing. I like that they are open until 11pm. If I ever need a vet when my regular vet is closed I will be going back here. It's about a 40 minute drive but they are worth it."
"We came here after having a terrible experience at VCA ANIMAL SPECIALTY GROUP. Never go that place. At Eagle Rock they sowed us real love care and understanding of how bad and terrified we were after some dogs or coyotes attacked our cat CoCo They did everything they possibly could to save her, but unfortunately after 7 hard days and several surgeries she didn't make it. I was in a tough financial situation and these people did the job with a very reasonable price. We are very grateful to the team and special thanks to doctor Kenedy, what a great person."
"I can’t rave about this place enough. We brought my dog here last week due to breathing issues after an airway surgery. We did some of the intake over the phone and he was quickly taken back after that without many more questions since it was an urgent issue. Once he was in their care a lovely vet tech came to get all the info on him. Everyone was so sweet to our boy and very thorough with us. The price was a lot more affordable than I expected for an emergency hospital. Dr. Kennedy was knowledgeable, kind, and patient. A few days after our visit someone called to check in on our boy, which put the cherry on top of an amazing experience. His own vet didn’t do that after they performed surgery on him, so that left a lasting impression on me. I highly highly recommend you bring your pet here if they’re ever in need of emergency care."
"Dr. Kennedy is one of the most kind and empathetic doctors I have ever worked with. She had never met me and spoke to me about my Runty like we were long time friends. We had to say goodbye to our best friend of 12 years and she understood how deep the bond is between me and my kitty and was there to talk me through everything we went through. I can't put into words how grateful I am for how she handled us having to say our last goodbye and it means the world to me that it was so stress free. Dr and staff were also VERY accommodating. I really appreciate this hospital and may God bless everyone here."
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