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Valencia Pediatric Associates
27867 Smyth Drive, Santa Clarita, California 91355
About the Valencia Pediatric Associates
Valencia Pediatric Associates is a trusted medical institution located in Santa Clarita, California. Our team of dedicated doctors and healthcare professionals specialize in providing top-quality pediatric care for children of all ages. From routine check-ups to specialized treatments, we are committed to keeping your child healthy and happy. Visit us at 27867 Smyth Drive for compassionate and expert pediatric care.
Photos of Valencia Pediatric Associates
27867 Smyth Dr Auditorium, Santa Clarita, CA 91355, United States
Opening hours of Valencia Pediatric Associates
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews of Valencia Pediatric Associates
"I filed my new patient paper work and got a confirmation email that they received and I would expect a call from the office - no call received ! I called them for them to say they didn’t have all the paper work so I had to fill out the forms again. Dr. Brian was horrible, he tried to rush us out, didn’t exam my kids. Basically talk to me about there symptoms and wanted to give them medication. Not happy at all. Office staff ok."
"Amazing Doctors, always very caring and very knowledgeable. Every single doctor that I have seen there are great. However the Manager and the Billing Department are horrible. Very rude and unprofessional. They kept billing my insurance incorrectly and I had to always call and fix it every single time. After a year of dealing with their mistakes they called me and told me that there is unpaid balance and they are going to send it to collection and hang up the phone on me. I spoke with their manager and the only thing she told me that they are going to terminate my kids from their office. I take my kids to other doctors as well and never have issues with billing. Since day 1 they kept disturbing me because of their unprofessionalism. I spoke with my Insurance and they told me that the mistake comes from the Pediatricians office . I really hope they change their staff because they have great doctors. As you see the reviews I am not the only one complaining about the manager and the billing department. These people thing they work for their own business and can say whatever comes to their mind. I will make sure I do anything above my power to have our voice heard."
"Doctors are fine but I dont like dealing with their back office. I took my kid for a doctors visit and they charged an incorrect amount on my card next day. Insurance processed the claim 15 days after with correct amount which are way less than (more than 60%) what they charged on my card. Luckily I looked at the explanation of benefit and asked for a refund. I still don't see it reflected on my card so may need to follow up. I will likely move my kids to different practice because I can't deal with these things on regular bases. Don't understand what the rush is to collect the bill that they need a card on file and can't even be bothered to mail in an invoice."
"CAUTION! VISIT AT YOUR OWN RISK OR IF YOU HAVE LOTS OF MONEY. This place is the worst pediatrician office in SCV. Be careful they're all about the money, not the patients. Even with good insurance, they will find a way. If you even owe them 25.00 they would much rather cancel you for their poor services than treat patients humanely."
"Would highly recommend avoiding this center. Our experience may be unique, but it is also highly concerning, as it should be to anyone that reads this. We took our son here may 10th 2022 because he had a black foreign body lodged in a very sensitive part of his privates. Dr takes a brief look at it and has us move over to the procedure room so he can get a better look under the magnifying glass. Dr walks out of the room and comes back a few minutes later, re enters the room, does not wash his hands, does not use hand sanitizer does not put on gloves, yes, bare handed, handled my sons junk, and than forcefully without any surgical tools, popped what seemed to be a black head from his privates, all while my son is screaming in agonizing pain. But wait, it gets better, without a call, or any consultation or discussion, bill our card on file for $191.69. When we asked about it from the office we were given to go around and not given clear and proper details about what was being billed and why it was so expensive. So, we call the insurance company to find out that the office build for surgical tools and a surgical incision that was never used or made. So we call back to confront the office about the fraud. After being placed on hold 3 separate times they finally transfer us to a very kind lady, who admitted the "mistake" and assured us it was being taken care of and the funds would be sent back to us. Mind you, there was no intent to explain the charges or repay us, until we brought up that we already spoke to the insurance and knew that we were being charged for services that were not actually rendered. So to recap, unethical, unprofessional, unsanitary. Avoid whenever possible!"
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