South Bay Family Health Care: Pillai Gouri MD
742 West Gardena Boulevard, Gardena, California 90247
About the Business
South Bay Family Health Care, led by Dr. Pillai Gouri MD, is a trusted medical institution located at 742 West Gardena Boulevard in Gardena, California. Specializing in family health care, Dr. Gouri and her team provide comprehensive medical services to patients of all ages. With a focus on preventive care and holistic treatment approaches, South Bay Family Health Care is dedicated to promoting the well-being and overall health of their patients. Whether you need a routine check-up, treatment for an illness, or ongoing management of a chronic condition, Dr. Pillai Gouri MD and her staff are committed to providing personalized and compassionate care to meet your healthcare needs.
Contacts
742 W Gardena Blvd, Gardena, CA 90247, United States
Reviews
"Called to establish care and the customer service rep was extremely rude and not helpful what so ever. I would never take my child to these clinics if this is simply how they treat you prior to even being seen."
"I would like to start off by saying that I'm really shocked with the negative reviews that some people posted about Dr.Pillai and her Medical Assistants. Dr Pillai is the most caring Doctor that I've ever met. They are really good with both of my children. Dr. Pillai always answers any question that I might have and explains everything thoroughly. I recommend Dr.Pillai to everyone that is looking for a good pediatrician that they can trust."
"Dr. literally came in, listened to my daughters heart and told me she had a murmur and needed to see the cardiologist to make sure it was normal. She didnt tell me the name of the cardiologist or anything else about it. She didnt even finish the physical and just left after telling me that I'd get a referral in 2 weeks. Worst experience ever"
"I believe this place is just a super last resort option. I had to switch my son’s insurance companies at 1 year old, and this was the place the new insurance company automatically chose. So we decided to see how it went. (we loved our old pediatrician). I wish I had something nice to say about any of the staff but I don’t. We had our first apt in February to get vaccines. Great. They told me they couldn’t schedule my appointment I had to call and do it myself after this visit. Really unprofessional in my opinion.. they never even gave me a time frame to schedule it. Just “schedule his next vaccines when he needs them”. After a few months go by I tried scheduled and was on the phone for over 45 minutes trying to determine which vaccines my son would need and when he needed an appointment. The appointment line said the staff should have told me that, they have no idea. GREAT. So I just had a visit last week with my son... this is the worst part. We went in, the nurse measured him and weighed him. (didn’t take his temp) then Dr Pillai came in and did his physical. Asked if he’s talking yet. Then proceeded to mention something abnormal, and said we need to get an ultrasound. Didn’t tell me when, how or where. The nurse case in to do his shots and that was IT. The Dr. never asked if I had any concerns, didn’t address the concerns I had written on the form they had me fill out. Didn’t address when the ultrasound was needed. Just didn’t care. We saw her a full 2 minutes for the physical. The nurse I had to tell her she didn’t take his temp. Literally the worst place to go, especially for pediatrics. Then they told me that I should schedule his next physical in March. Again I go to the front to schedule it and they said that’s too far in advance I need to just call back around that time. I called my insurance and switched offices that day."
"Very nice staff. The doctor is so nice and polite. My daughter who is 4 really liked her and felt comfortable with her. Our visit was quick. We usually go to the Redondo beach location but I think we will start coming here instead."
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