Guide > Hospital in California > Hospital in Bakersfield > Dr. Javier Bustamante
Dr. Javier Bustamante
300 Old River Road, Bakersfield, CA 93311
Location & Phone number
300 Old River Rd STE 105, Bakersfield, CA 93311, United States
About the Business
Dr. Javier Bustamante is a renowned healthcare institution located at 300 Old River Road in Bakersfield, California, United States. Specializing in providing top-notch medical care and services, Dr. Javier Bustamante is a trusted doctor in the community. With a commitment to excellence and a dedication to improving the health and well-being of patients, this institution offers a wide range of medical services to meet the needs of individuals and families. Whether you are in need of a routine check-up, specialized treatment, or ongoing care, Dr. Javier Bustamante is here to provide compassionate and personalized healthcare. Visit us today and experience the difference that quality healthcare can make in your life.
Reviews
"When I rate a dr office the first thing is how much do they care about there patient? We’ll let me tell you they do not care about your child or children just billing your insurance. I live over an hour away and was to come for a same day appointment that was 1 and half hours out from the time I called I was 15 minutes late for them to check a lump on my sons head and they turned me away. I was crying in distress scared and afraid and they turned me away over 15 minutes I was willing to wait. It’s all about how many patients they can get processed for the claims. It’s a joke. If this is serious in my son I will filing a lawsuit."
"Awful!! My son is sick and in need of an appointment. They lady questioned me as to why I hadn't brought him in the last year. I replied with he had not been sick and there was no need to. She replied with then I just need to take him to urgent care now. I asked her why? And because I hadn't take him in the last year!! And questioned me why I wasn't staying current on his yearly visits?!? Excuse me?? Are you a Dr?! Was this in a contract that I signed? I have never heard of such a policy? I expressed she made me feel extremely uncomfortable with all the uncessary questions. She then refused to schedule me a appointment and hung up on me."
"Dr. Bustamante is the Dr that brought me into this world. Ive been with them ALL 21 years of my life. Very professional up untill now. The older woman named Lupi at the Old river location lacks customer service skills . She hung up on me twice when i asked for my shot records because i told her her tone wasn’t polite . She then ignored my call . Such a good Doctor terrible saff!"
"I have been with office for 15 years and in the last 5 years the office has hired some of the rudest front desk staff I have ever dealt with. I was 13 mins late because of a car accident and the girl refused to allow me to be seen because apparently they have a new policy, that I was never informed of, that you can only be 10 mins late. I explained to her that I was under the 15 minutes and I wasn't aware. And if she could please be understanding that my son was very sick and she refused so I asked to speak to a doctor and the doctor was gracious enough to see me. I hope doctor Bustamante sees this and rethinks his front desk staff."
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