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Fountain Valley Emergency Pet Hospital
9475 Warner Avenue, Fountain Valley, California 92708
About the Fountain Valley Emergency Pet Hospital
Fountain Valley Emergency Pet Hospital is a leading veterinary care facility located at 9475 Warner Avenue in Fountain Valley, California. Our dedicated team of experienced veterinarians and staff provide high-quality emergency medical care for pets in need. We offer a wide range of services including emergency surgery, diagnostics, and critical care to ensure the health and well-being of your beloved furry companions. Trust us to provide compassionate and expert care for your pets when they need it most.
Photos of Fountain Valley Emergency Pet Hospital
9475 Warner Ave D, Fountain Valley, CA 92708, United States
Opening hours of Fountain Valley Emergency Pet Hospital
Monday:
18:00 - 08:00
Tuesday:
18:00 - 08:00
Wednesday:
18:00 - 08:00
Thursday:
18:00 - 08:00
Friday:
18:00 - 08:00
Saturday:
Closed
Sunday:
Closed
Reviews of Fountain Valley Emergency Pet Hospital
"I checked in around 8:05 pm New Years Eve and told them of my dog breathing problem.After 5 minute later or so they ask me to pay $1000.00. I pay for the love of my dog to be healed, Then they called me to get inside the room and handed my dog which is vegetabke already. I’m speechless crying. My dog response like she still want to live. But it’s too late and my dog suffer pain from the hands of this vet doctor Jay You. I know my dog is supposed to be still alive but when he handed me she’s dead. I think this dog hospital is not a recommendable place for our dog family. Sad to say but my baby did’nt make it on their hands and I’m still broken.The blood of my dog is in the hand of this doctor Jay You. No mercy doctor."
"I’m not super happy with my recent experience here. The staff was very nice, but my compliments end there. I don’t feel great about bringing my animal here again. I brought my cat in at 3am for a terrible UTI. They offered some tests, and quoted me $92 for a Urinalysis (photo attached). After I already paid the invoice, I realized suddenly the Urinalysis cost went way up, and there were charges on the final bill that were definitely not on the estimate (photo attached). A $92 Urinalysis quote somehow became $215. In addition, the vet, although a nice guy, prescribed my cat an antibiotic that I told him my cat had had an issue with previously (he didn’t eat while on it at all). He even wrote in his notes, “Patient reports issues with this drug”, but still insisted that I give it to my cat and ensured it would be safe. As a result, I stupidly gave the antibiotic for 3 days, which ruined my cat’s appetite— my cat did not eat ANYTHING for 3 days — he could have very well died. It was absolutely devastating to watch him wither away while giving him a drug what was supposed to help him. I feel horrible that I obliterated my cat’s gastrointestinal system and he still, 3 weeks later, is not eating as much as he was before. Antibiotics can cause permanent damage to the gut flora. I regret accepting that medication and believing the vet that it would be okay. I should have listened to my gut. I should have insisted on another antibiotic. That brings me to my final concern- I tried to call and request a different antibiotic after my cat had gone 3 days of ZERO eating, but the vet would not switch out the antibiotic unless I brought my cat back in to the Emergency and spent $500 more dollars on additional tests that were unnecessary, which I considered because I was desperate to help my cat, but decided against. Thank god the next day, day 4 of NO food eaten, my primary vet had no problem switching out the antibiotic for me, and never even suggested the tests that the Emergency insisted on me doing and refused a different antibiotic until I did them. I am so glad I didn’t re-traumatize my cat and waste more money by going back. He is doing a little better now, but he is still not the same cat that he was before."
"When our dog was recently attacked by two other unleashed dogs, Fnt. Valley Emergency Pet Hospital was highly recommended to us & we are so happy we went there. We cannot say enough great things about the care Teddy was given by Dr. Jay You & the entire staff! Everyone was always so kind, caring, informative & compassionate from his first exam, eventual surgery & through follow-up. The care was EXCEPTIONAL in every way. We can never thank them enough for all they did for our precious boy who has made an excellent recovery. We are recommending them to everyone we know!"
"I wanted to thank everyone at Fountain Valley Emergency Pet Hospital. I made two visits and each time the vet and staff were so nice and comforting. unfortunately, I had to put my best friend Frankie to sleep...I had a feeling before I took her in that that would be it and I chose to go back to this place because it made me feel safe and I felt peace and as funny as it may seem, I still wanted to make sure she'd be in good hands even after she was gone. I don't remember most of what happened that night and I called back to ask some questions and the receptionist was so compassionate and very informative. I wish I had gotten their name but, thank you for being so kind. the place itself is so nice as well. the first time I went, the wait wasn't too long even with a few people ahead of me. I do highly recommend this place."
"My cat got stung by a bee. Although I was able to remove the stinger, she threw up a few times soon after. We called to see if this indicated an emergency and were told to come in (as this was a sign of an allergic reaction). The staff was very kind both on the phone and in-person and after a few quick check-in questions, they took her back immediately. She needed several injections and was monitored for about an hour to make sure she didn't present any other or worsening symptoms. Luckily, she seemed to be doing great. When picking her up, we appreciated how the doctor on staff (a different one than who we met when we brought her in) patiently answered any questions we had. Although I hope I don't come back (at least for a long time), I am thankful for the prompt and caring service we received today. Aside from being hungry and a little drowsy, she is doing well. The office (and bathroom) was very clean, they had coffee available, and the Christmas decorations were very cute and festive. Would recommend to others!"
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