Kohl's 1900 North Riverside Avenue, Medford, OR 97501

"Just wasted an hour of my life picking out two pairs of shoes just to find out one pair did not ring up the correct price. The second pair I couldn’t use my coupon because of the brand?? Telling me unfortunately over and over again and offering no solution is dumb. I’ll buy over priced shoes for my family somewhere else."

"Worst customer experience of my life. Whoever was working the returns desk at 9 am 1/14/2024, I’m not sure what you’re going through that made you so incredibly rude, but I hope you heal cause your treatment of customers is inexcusable and you should be ashame of your behavior. I have never had a customer service rep that was absolutely unhelpful in every way. What a poor representation of the company."

"Most always the same friendly helpful associates. I always find something I can't pass up buying because of the prices and the discounts they offer and Kohls cash. Fun experience. I always spend hours more time than I go on expecting to."

"I didn't have a kohl's card but had an account, they helped me find my numbers and charge the items easily and it was very smooth. The lady was very friendly as well! As good as it gets!!"

"I purchased a winter vest that was on sale plus an extra 15% off. I called ahead to see if they had the color I wanted and in 2 different sizes since I wasn't sure what size would fit me. The cashier JoAnn held them for me. As my friend and I checked out, the kiosk wasn't responding correctly with my friends purchase. Very patiently cashier JoAnn continually worked with my friend for the final result to happen. If it was me I would have been frustrated. Then it was my turn to check out. My phone # wouldn't take so I put in another phone # that didn't take either. Cashier JoAnn said the phone # was to give me points. I said okay to sign me up to get points. Then I changed my mind on points so she cancelled it out. Then my friend used her phone # to give her the points. JoAnn is a trooper! I told her she was awesome and she said it was fun. Great cashier JoAnn...she was patient, smile on her face, and very helpful."