Walgreens,

1250 East Chapman Avenue, Fullerton, CA 92831

"I spent 5 hours of my day trying to fill a prescription that my Dr immediately sent over the minute I got to Walgreens. The lady behind the computer was so unbelievably UNHELPFUL it was shocking. I told her I needed to fill this asap and the pharmacy received my prescription and the lady told me the address on the prescription was wrong and she couldn’t help me. So I immediately called my Dr and they immediately sent over another prescription with the correct address (It happens). Then she told me it would be at least an hr till it would be ready, which I found strange because there were absolutely no customers coming in to the pharmacy while I had been waiting in there for the previous hour, so I decide to leave. An hour after leaving I received a text alert saying they received a prescription from my Dr and it was pending, and it was my mistake to assume pending meant it was being worked on. So I wait another hour or 2 before looking at the text again and noticed there was a link I could click for info on my prescription. And when I looked it said pending - medicine NOT in stock. So I called and after wasting 5 hours of my morning and now it’s after 3 and I am without my seizure medication all day thus far I ask this same lady if they are out of my medicine why on earth had she not told me that when I first came in HOURS ago??? - being treated like this in as serious a situation that this was is totally unacceptable - there was absolutely no customers at the pharmacy it was literally dead - I live across the street and my wife and I go in there often and usually there’s not even another person in the entire store - I went to another pharmacy after and was helped and out of there with my medicine in 10 mins If you are seeing this DO NOT GO THERE they won’t help you, they simply don’t care"

"I should’ve read the reviews before I designated this Walgreens as my pharmacy. STAY AWAY! Nothing but problems. Long story short, pharmacist doesn’t know what she’s doing, the staff will do about bare minimum + it looks like their understaffed. Ultimately, I’ve been physically going back-and-forth with the pharmacy and my doctors office because they didn’t carry the medication I needed after post-surgery. They failed to notify me and faxed the wrong doctors office. The Walgreens staff made it seem like it was our fault. Day of, post surgery, The pharmacist is reading the prescription wrong, and will not fill. We had to make so many calls to make this work. Finally pharmacist said, “oh I figured it out on my end”. In addition, many people waiting there were complaining about how they were having issues too. Nooooot a good look. I’ve never had to deal with so much just for my prescription. Please STAY AWAY!"

"After scanning some pictures the employees who was helping me say they won’t have time to print my pictures possibly enter de next day"

"I 've never seen such rude staff like here. When I asked a female employee to take a passport photo, she grumbled at the male employee next to her. She looks like she didn't want to do it and wanted me to leave. But I had no time and choice. I had to have my passport picture. She said the photo will be ready on the next day but another male employee took my passport photos for me and the photo was ready after 2hours on the same day. I will never visit this walgreen and it was terrible experience."

"Spoke to Jennifer the pharmacist and asked for information about some of their in-house program and how to help save on prescription. She stared at me for a second and then told me very aggressively that they were not a charity. I told her I was not looking for free medication or hand outs, I was just trying to help my mom, who doesn’t have insurance, save on her prescriptions. She responded by rudely telling me that I needed to Learn how to ask questions better because ‘that’s not what I asked’. I was so embarrassed and uncomfortable by the time I left. I don’t think I’ve ever left a bad review in my life, but her treatment towards me was uncalled for"