Rehab Specialists Inc. / Women's Physical Therapy 2730 Wilshire Boulevard, Santa Monica, CA 90403

"This company just does not care whatsoever about the progress of their patients or their experience here. Had to pause here for a month now due to billing issues and they won't even respond. Now going to have to go through the effort with my HMO of getting a referral to a new place. I'm worse now than when I started coming here."

"I am so relieved to be treated at Rehab Specialists by Gail Pekelis. In my world, her other name is PT Genius. Whatever goes wrong with my body, she can fix. I was in agony over a frozen arm, saw many doctors, had tests, nothing. Gail somehow knows what to do, where to push, and how to do it. After two visits I was no longer in agony and able to use my arm again. While hospitalized for another problem, an ultrasound required me to do various clenching exercises. That caused a tweaked muscle in my hip. Couldn't walk, couldn't stand, total agony. Had to use a cane but was in too much pain even for that to help. Within a few visits, Gail had unkinked the muscles, soothed the nerve, and relieved the pain. She's, as I said, a PT Genius. And none of this is the main reason I go--Lymphedema, the after breast cancer surgery condition that never heals. She provides manual lymph drainage and helps breaks up the fibrotics that form, reducing my mobility and causing clenched muscles in my back and underarm. She provides so much help, healing, and kindness that I am better able to tolerate whatever physical issues plague me. I couldn't function without her. She has several clinic locations, and they're all warm and welcoming with top-notch equipment. There are a variety of specialists, all with advanced degrees, who can provide ongoing help for minor to major ailments. It's a great place with a stellar staff. I'm so lucky they were recommended to me by the doctors at UCLA who treated my breast cancer."

"Great therapists. I had Jim most of the time, and he was awesome. I had some chronic shoulder and back issues that are now resolved with the exercises he gave me! My only complaint is with the office. Some of the employees are unreliable when it comes to scheduling and cancellations. You have to be on top of them. Ask for printed schedules of your appointments if you can. The therapists make it worth the trouble!"

"I was referred by a specialist for pain in my hips and thighs when walking. The therapists were excellent and I learned a lot from them. My problems came with the office. They were intermittently helpful in getting appoints. But they were sloppy and unreliable about reminders. This place also charges full rates for missed appointments, when they didn't remind me. I called them and told them what happened and was told they would remove the charge. They didn't do it. I have been treated badly by them and would never go back. There are a lot of good physical therapists and most of them have back offices that are actually helpful and responsive."