Better Life Therapy, Inc/SharminjahanMD INC
28494 Westinghouse Place, Santa Clarita, California, United States
About the Better Life Therapy, Inc/SharminjahanMD INC
Better Life Therapy, Inc/SharminjahanMD INC is a leading health institution located at 28494 Westinghouse Place in Santa Clarita, California, United States. Our dedicated team of professionals is committed to providing high-quality therapy services to help individuals achieve a better quality of life. Whether you are seeking mental health counseling, physical therapy, or medical services, our experienced staff is here to support you on your journey to improved health and well-being. Visit us today and take the first step towards a better life.
Photos of Better Life Therapy, Inc/SharminjahanMD INC
28494 Westinghouse Pl #304, Valencia, CA 91355, United States
Opening hours of Better Life Therapy, Inc/SharminjahanMD INC
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Better Life Therapy, Inc/SharminjahanMD INC
"Better Life Therapy creates a wealth of trust in ensuring all of your needs are well taken care of. It also consists of having a knowledgeable and caring administrator, Amanda. All in all, I appreciate Better Life Therapy and everything it has done."
"Better life therapy deserves more than a 5 star! I am so impressed on how professional and nice the staff is, it makes coming to therapy a whole lot easier :) Im so thankful for my Dr. as she has helped me turn my life around and also Amanda for always taking care of my appointments, insurance, and medications. Thanks Better Life!"
"Comfort, trust & welcoming! What a wonderful place to feel accepted and valued. I truly believe the staff at Better Life Therapy is genuine about helping you in a time of need. Amanda, the administration assistant, was very helpful with both my insurance needs and personal questions regarding my first time experience. I definitely recommend the staff and therapists! Thanks Better Life!"
"I called to Make an appointment while driving home from work and even after confirming that they accept my insurance they would not schedule an appointment unless I gave them detailed membership information. Something I could'nt do while driving so I argued with the receptionist for way longer than necessary. She said that it was "policy". She then said that they can bypass this policy for me this one time. Then they wanted my email so that they could send a packet of paperwork for me to fill out. Im sorry but first of all I don't give out my email as much as I used too because I'm sick of junk mail. Secondly, I'd like to do fill out the paperwork when I get there. Thats what every other doctors office does. I have no problem arriving early to do the paperwork when I get there but that was against their policy and she wasn't allowed to book the appointment unless I gave her my email address. After arguing with her again she put me on hold only to return with "we can wave this policy just this one time" After going back and fourth she finally booked my appointment. One day before my visit she called to remind me of my upcoming appointment. "Thank you, have a great day" I replied. As went to hang up the phone I heard her say, We are going to need your Credit Card info for billing purposes. "Billing Purposes?" She went on to say that the office would need to have the card on file for out of pocket costs. I said "ill pay after my first appointment and then you can take my CC info for re-accuring appointment. I'm not giving you my CC if i haven't even been seen by a doctor". As far as I'm concerned I'm not even a patient until Ive been seen by your office. Then as she continued to talk I realized that the real reason was so that they can charge people a $250 cancelation fee if they don't show up to their first appointment. Once again she said it was policy but they could wave this policy for me this one time. As I hung up the phone she must have heard me talking to my wife because she called back to tell me that if I had something to say I should say it to her? She apparently heard me cursing to my wife as I hung up the phone so she said that using that kind of language with employees was grounds for cancellation. She canceled my appointment. Im sorry but whats happened to good old fashioned customer service where doctors offices and employees care more about the person and their needs rather then their money. They obviously put more emphasis on their policies then customer satisfaction. As a patient, thats a red flag to run in the other direction. If I were you I would save yourself the hassle and do the same. We live in a world where people are more disconnected then ever before. The last thing I want from a mental health facility is a front office with a terrible bedside manner."
"This is such a nice place and staff is amazing. Amanda is so kind and my dr has really help turn my life around. I highly recommend this place to anyone"
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