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Banfield Pet Hospital
3361 Rosecrans Street, San Diego, California 92110
About the Banfield Pet Hospital
Banfield Pet Hospital in San Diego, California is a leading veterinary care institution dedicated to providing high-quality and compassionate care for pets. Located at 3361 Rosecrans Street, this full-service hospital offers a wide range of services including preventive care, surgery, dental care, and more. With a team of experienced veterinarians and state-of-the-art facilities, Banfield Pet Hospital is committed to keeping your furry companions healthy and happy. Book an appointment today to give your pet the best care possible.
Photos of Banfield Pet Hospital
3361 Rosecrans St Ste 9a, San Diego, CA 92110, United States
Opening hours of Banfield Pet Hospital
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 18:00
Sunday:
Closed
Reviews of Banfield Pet Hospital
"Wow! I only have amazing things to say about the staff at Banfield Point Loma. Our little dog was stung by a bee and we were advised to take him to an Emergency Vet - they shocked me by quoting me over $2000 to stay the night and over $700 to run blood tests and other tests before administering any antihistamine or steroids. I was able to get him into Banfield and they took amazing care of him for under $100. I have the utmost trust in Banfield in that they are doing what is best for the animal and families vs. what is best for their pockets."
"We signed up for the Banfield Pet Hospital monthly plan. I originally used my credit card to sign up because I didn’t have it with me at the time. I called to switch cards and the woman took my card info over the phone. I received a reminder for an appointment for Rico sent via text message. I confirmed thinking it was his teeth and nail cleaning. The woman called and confirmed that we would be at the appointment and I told her yes. My husband brought her in and they had him sign an electronic signature on a small device. It showed the treatment, but never showed the price. He was under the assumption that we were covered under our plan. When I went to pick up my dog, the lady behind the desk told me that our plan had been cancelled and sent to collections 3 months ago. I told her I had cancelled the credit card, but gave them my new card over the phone. She told me they don’t take card info over the phone, but someone certainly did. Instead of calling us, sending an email, or a bill, they sent us straight to collections. When she gave me the bill for the treatment, I was shocked. They did X-rays and a dental procedure that we had no idea they were doing, this was never explained to us. The bill ended up costing me $988. I asked why they didn’t mention the cancelled plan when my husband dropped off, they had no reason to give us. Then I asked why no one ever notified us that our plan had been cancelled and they said corporate should have called us. No one ever sent a bill, called, or emailed us one time about a missed payment. So not only did I have to pay $988 for a treatment I never asked for, I also have an account in collections. Their practices are completely fraudulent. I highly recommend not using them. We make over $300k a year. Why would we risk getting sent to collections over $30 a month? This isn’t the first issue we have had with them either. We brought our dog in for his first set of vaccines and scheduled for the second round. The doctor called in sick the day we were supposed to go, so I got a voicemail letting me know. I called back the next day and they told me they had no record of my dog needing a second round of shots. I am blown away how terrible their fraudulent business practices are. I will never bring my dog back there again, and I highly discourage anyone from taking their pet there. Reviews don’t lie, and they have a lot of disappointed customers."
"Excellent service, staff, and doctors! They're very accommodating to one's schedule and they also offer drop-off appts. Their monthly plan has been a good investment. I've been on their monthly plan for many years for my last four dogs plus granddog. With the monthly plan, office visits don't cost anything extra. Teeth cleaning is covered under my plan, but I have a premium plan. Other services and medications cost less than is typical because the plan offers discounts. The only negative very recently has been the veterinarian shortage and turnover. We used to see Dr. Fraze--and she was wonderful-- but I believe she's changed locations. We've seen at least 3 new vets over the last year or so. Each one has been great! Thank you Dr. Gubser, Dr. Nosewicz (aka Dr. G), and Dr. Cammarota! Thank you also to the wonderful staff!"
"Every time we go to this location the staff is so nice and respectful. They're always so gentle and sweet to my cats. By far the best vet I've been to. Dr. Smolen and Rachel were absolutely wonderful."
"Two weeks ago when i took my dog to Banfield for the first time it was good. They were friendly and they gave medication to my dog and recommended a checkup after 2 weeks. 2 weeks when i came for the checkup, I was charged $60 for a vet-tech to "look" at my dog. This took less than a minute and she didn't even touch my dog. We didn't even go inside an exam room. It was done outside in the lobby. I had some concerns about her ear still being itchy but they said it would cost an extra 80 dollars to see an actual doctor. I never write reviews but this left such a terrible taste in my mouth I felt like i had to warn others. Scam prices"
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