VCA Natomas Animal Medical Center
1936 Del Paso Road, Sacramento, California 95834
About the Business
VCA Natomas Animal Medical Center is a leading veterinary care institution located at 1936 Del Paso Road in Sacramento, California. Our dedicated team of professionals provides comprehensive medical services for pets, ensuring they receive the highest quality care and attention. From routine check-ups to emergency treatment, we are committed to keeping your furry friends healthy and happy. Trust VCA Natomas Animal Medical Center for all your pet's healthcare needs.
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Contacts
1936 Del Paso Rd, Sacramento, CA 95834, United States
Hours open
Monday:
07:30 - 19:00
Tuesday:
07:30 - 19:00
Wednesday:
07:30 - 19:00
Thursday:
07:30 - 19:00
Friday:
07:30 - 19:00
Saturday:
09:00 - 17:00
Sunday:
09:00 - 17:00
Reviews
"I had left my previous vet because they were rough handling my cat and used to joke about pinning her down with force to the point where I noticed her personality was changing… VCA Natomas, on the hand, takes such good care of my cat. Yes of course she’s still scared going to the vet (as is natural for any cat) but her body language is well and truly completely different. Not only are they gentle and thoughtful, but they provide honest recommendations and are transparent about pricing. Even though it’s a bit of a drive for my cat and I, it’s one we’re happy to take to get quality care."
"My cat Mr. Tinker lost a tooth. Several months later he had a few days of not being able to eat comfortably. I asked the vet to do an exam/xray on his jaw to see if something got stuck in his empty tooth area. They set me up with care package and did an xray on his stomach. Said they didn't see and lumps on his jaw. 8 months later his jaw started swelling. He had cancer. He lost his life a few months later. I'm so upset they didn't do what I asked and expected in the first place. He would most likely still be alive. I lost my companion pet and my dearest love. I spent $87 a month and they didn't save my buddy. Never again."
"I have been going to VCA Natomas for 10 years now. I have always raved about the place and have never had any complaints ever until today. I was scheduled for a routine yearly vaccinations appointment about a month ago. The morning of, I got a text stating that my appointment was cancelled due to the vet being out sick and was to to reschedule at my convenience. I rescheduled and had to wait weeks before I was able to get in again where it would work with my schedule but I made it work. I was scheduled today at 2:20pm and picked up my kids from school and made the 40 minute commute to rush to get there. After getting there 10 minutes late and even apologizing immediately when I arrived. I was told my appointment was cancelled and we would have to reschedule. I told the receptionist that I live out of town, drove 40 minutes for this appointment and that we were there only for routine vaccinations. She didn’t care and apologized but that I needed to reschedule. After going outside, I realized that they had already canceled me on the day of the original appointment due to the vet calling in sick. I went in to tell her this and yet again, no mercy. I would think that I could get a little grace on the inconvenience they had already caused me the day of the original appointment they cancelled. In the last year or so, the service has definitely gone south to what it used to be. Everyone seems to be indeed just a number anymore."
"This review is for Michelle Rivera specifically. My cat arrived at VCA a measly 4.75 lbs, and Michelle suggested that she likely had FIP. Thank you for letting us know and pointing us to the right direction on where to locate medication for her. We were able to start her treatment outside of VCA the same day. Upon arrival to pick up my cat, VCA asked that I sign a waiver ignoring their suggested treatment before they would release her to us. Michelle brought us into a room and hinted that choosing not to do treatment, which included a $8000 ER visit, was animal neglect and that she had a right to report us for animal abuse. When my husband asked her questions regarding the alternative treatment for FIP, and that the symptoms she mentioned sounded like they could potentially resolve themselves with the medication, Michelle cited that she went to veterinary school, and he didn’t. The many years she spent there clearly did not inform her about the ongoing trials at UC Davis for FIP treatment because otherwise, she wouldn’t have been so misinformed about the treatment my cat so desperately needed to resolve her anemia, jaundice, et al that, to no one’s surprise, points to FIP. Harrowingly enough, Michelle also said that her liquids were very low and didn’t even bother to try and give her an IV drip because she was ready to help assist me to euthanize my cat. I’m happy to report that to Michelle’s “she’s going to need a miracle”, my cat has survived FIP injection treatments for 84 days and 84 days of observation. Per Dr. Niels Pedersen, DVM PhD my cat is permanently and fully cured of FIP after 84 days of observation with no relapse. There was not a moment where I had unshakable hope that my cat would make it through, and as I exhibited this towards Michelle, I could sense that she was indignant that we would consider anything outside of her recommendation. The hilarity of it is that there were some cat moms on Facebook that actually recommended Michelle to us as a supportive, FIP-aware vet. Hard to believe after the way she reacted towards us. Michelle, I deeply hope that you are open to studying up on FIP research outside of work and can consider that maybe not everything is taught in vet school. Maybe new information and studies may arise outside of the narrow scope of your textbooks. To quote Dr. Niels Pedersen, DVM PhD: “More and more veterinarians now assisting owners in the treatment. I remain disappointed, however, that some veterinarians have not heard about effective treatments for FIP, believe that published reports on the treatment were bogus, or that sourcing drugs from unapproved markets is so egregious that they cannot even assist with the treatment once purchased by an owner. I commend those veterinarians that accept the reality of the treatment and work with owners and their cats with FIP.” Picture of my cat fully recovered, 168 days after Michelle suggested euthanizing her."
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