South Gate Dog - Cat Hospital

"I purchased 3 flea pills Picked them up & Irene (staff) didn’t check the envelope By the time I get home they only put one! I called right away & said “you have a month to come by for the other two” I come today from far & they tell me that I took a month to pick it up & can’t give to me today AGAIN SO UNORGANIZED !!!"

"low cost affordability is laughable at this place, do not waste time coming here unless you want to get over charged and taken advantage of. Also for a low income area and charging “affordable” plans having luxury vehicles in the employee parking lot is not a good look."

"Pros: - open Monday- Saturday -accept walk ins Cons: -pricey but if you care for your furry friend you will pay!!! -Busy try and get there as early as 7am to be ahead of the line - charge for follow up of any kind even if pet had surgery there, you still have to pay for them to follow up! -assistant follows up with you instead of the actual vet, would've liked for the vet to speak to me since they know exactly what procedure was done to my cat. At times the assistants would go back and forth asking questions that they couldn't answer. - Didn't want to release my cats lab work or x-rays even though I paid said only dr could release it (another way of saying you can't have the x-rays because you can take them to another vet and it might be cheaper!)"

"I took my dog to get spayed at 8:30AM and wasn’t able to receive her until around 4PM. They kept delaying the pickup time due to the fact that some notes needed to be entered into the system. My dog was out of surgery by 1PM, yet it took 3 hours to add notes? I called at 2 and they said the pharmacist was out for lunch, but mind you I didn’t receive a call until 4. They charge absurd prices ($350+ additional charges) so you would at least expect they can deliver good services in a timely manner."

"Brought my dog in at 9/ 10 am and was told I’d get a call. Received the call around 3:30 about what we wanted to do about his issue and the total. Then she says you can head on over we just have to give him his shots. We arrive in 10 minutes and have to wait for over an hour. All of these people had the same issue and all they said was “the girl called you too early or she was confused.” This is very annoying especially when you are going somewhere that you are supposed to trust. I will NEVER return and don’t advise to bring any of their pets here if they really care and love their animal."