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Modern Animal
12775 Millennium Drive, Los Angeles, California, United States
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About the Modern Animal
Modern Animal is a cutting-edge veterinary care institution located at 12775 Millennium Drive in Los Angeles, California. With a warm and modern clinic atmosphere, we offer top-notch care for your furry friends. Our convenient location offers 60-minute validated parking in the Runway Parking Structure, making it easy for you to access our services. You can book in advance to fit your schedule and also have the option for virtual care whenever you need it. With instant booking available through our app, caring for your pets has never been easier. Trust Modern Animal for all your veterinary care needs.
Photos of Modern Animal
12775 Millennium Dr Suite 115, Los Angeles, CA 90094, United States
Opening hours of Modern Animal
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 18:00
Sunday:
Day off
Reviews of Modern Animal
"We wanted to try Modern Animal bc it’s close and we have 2 cats who do not do well traveling. We were very well taken care of by our tech for the visit, Alex, who took time to request records from our previous vet, explain pricing, treatment plan and options. Dr. Yang was very thorough and explained everything we needed to know, while also being friendly and funny! The cats took well to the techs and overall it was as painless as a vaccine update can be. Usually it’s very confusing and after a vet appt everything is a bit unclear, but not the case at all here."
"The idea of an annual membership and free vet visits sounds great, but it is impossible to get the best care for your pet with Modern Animal as they refuse to provide basic prescriptions that have proven to work well without charging you hundreds for constant bloodwork and additional tests. Our dog has allergies and we have found that Apoquel (available as a monthly prescription on Chewy) works wonders for him, but despite only recommending bloodwork every 6 months while taking these pills, they continue to refuse a refill after just 1 month unless we take him in and pay to have it done again. Each time we have taken our dog, the appointment has gone way past the allocated time - once taking up to 3 hours despite me explaining I needed to leave for a work event. When I left a lower star review (after being prompted in the app), I was contacted by a customer service rep who then, without my approval, passed on my comments with my full name directly to the staff who we had seen and they continued to harass me with phone calls and messages. Overall horrendous customer experience and a complete lack of real care for my pet; their only interest is in scamming people out of more money."
"I’m a new puppy mom and we had our first puppy check-up recently and I was pleasantly surprised and blown away by the care, service and kindness of the Modern Animal staff towards me and my pup! It was a DREAM first experience. The facility is stunning and clean, they made my pup feel happy and excited to be there while he got his check-up. The membership option is genius and pays for itself, especially with my new pup. I am SO so happy that I’ve chosen Modern Animal as my vet, I look forward to our next appointments. Not to mention the ease of the use of the app and the amazing 24/7 chat service. Ii cannot recommend them enough!"
"We LOVE Modern Animal!! Booking an appointment is so easy through the app, and they always have availability for me to choose from. I love the chat feature - the other day I was messaging them at 6 AM and was able to get an urgent care appointment at 9 AM. My dog loves going there, and I enjoy the experience as well, as they always offer me a beverage! Thank you so much for making the vet experience so pleasant!"
"Update after going here a few times now. Vet visits are usually very stressful, and I wanted an experience that was as calm as possible for both me and my cats. I've been here probably 10 times now, and every visit has been great. You get a little welcome gift with toys for your pets. For my cats it has been cute little catnip toys. The vets here are really wonderful and all of the staff is extremely attentive."
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