Beverly Robertson Veterinary Clinic

"Not satisfied with the care. Poor communicators, not apologetic, hard to reach, you can never get your animal seen in a timely way when they are sick, they jack up the prices for medications, and try to make you buy more than you need over and over again. Have had multiple episodes of them not communicating clearly, and having us buy a medication we already had, then making a nonsense excuse for why we needed it. I am a doctor (for people) so I read the ingredients and know when they are just selling us the same thing. My dog got inferior care here and his infection got worse for weeks before they prescribed the right medicine. We had to call over and over to get a response. They said the vet had called us sooner to prescribe something but we had no voicemails and when we asked if we could pick up what was prescribed there was nothing available to pick up. Dr. Nassi is a nice guy but his staff is not easy to work with and they don’t have time for your pet. Go somewhere else."

"My cat is a patient with the clinic, and prior to yesterday we've had perfectly fine experiences. My cat is sick, I called to see if they had any same day appointments (as this is something they have had in the past for sick animals) and they told me no that the next appointment would be in a week and to go to urgent care. I called back later just to see if there were any cancellations and if I could make an appointment for next week as I want my cat to see our regular vet to make sure nothing was missed at Urgent Care and in case the issue was not resolved by then. I was told no. Both calls were unpleasant and rude. Really unsure why I was not allowed to even make a future appointment for my sick cat. I am going to be looking for another vet since I can't even make an appointment for my cat to be seen and I don't know if I feel comfortable taking him somewhere that does not appear to place value on my pet's health. You shouldn't be seen as an imposition or an inconvenience for trying to make sure you pet is healthy and well."

"Professional and efficient clinic. The vet is very caring and personally involved. They have an international health certificate service. I used them for this and they helped me amazingly!"

"I took my 8-year-old cat in for hair loss, and they were able to test, diagnose, and give me medication in one visit! I am pleased and may make this the place I take all my animals."