ACES ABA - Autism Therapy Center

"One of the dudes cancelled, and the guys weren't able to find a replacement substitute for me. They had a week to find one. This service is pretty lame."

"Our first supervisor was great - compassionate, patient and creative. Our third BI was inexperienced, pushy and overly touchy. Our second supervisor no showed on our first appointment and later had my child perform like a dog as he cried. “Stand up, turn around, hands up” for “reward” stars before he could play with his puzzle. This is not ok. Do not leave your young or nonverbal child unsupervised with any BI or therapist, in-home or in-clinic. We’re done with ABA."

"Positives: - Social groups for different ages and functioning levels - Saturday sessions! - Programs are designed well for helping your kids become more independent and do better in social situations. The group sessions are a perfect place to practice these things. - Most employees are good-hearted students and they have a difficult job. Go easy on them and listen to their input as well as the supervisor's. They know what they're talking about. - Helpful job to have if you're in college or just out of college, as it's a flexible schedule to work around classes and a great learning experience. Negatives: Aces is only concerned with milking as much of that sweet insurance money as possible. That means they're more than willing to cut corners and do ethically questionable things that negatively impact their employees, the clients, and their families. Here's some examples: - Place new/inexperienced B.I.s on difficult cases - Give supervisors too many clients to oversee. - Switch B.I.s and clients around for scheduling convenience (or insurance money milking) with no regard to whether if it's a good match or not. - Grossly underpay their employees. Employees get criminally low rates for the amount of stressful work they have to do and much of their drive time is not paid as well. - Employees have to sign shady legal documents that prevent them from saying negative things about the company for up to 2 years after they quit. - Aces Inc. employs a full-time legal team to handle all of the lawsuits from clients. Red flag much? - Aces has had to settle lawsuits from employees as well for inadequate compensation and crossing legal boundaries that hinder employee rights. - Very high turn over rate: Although the nature of this job contributes to that naturally, ACES rate is MUCH higher, as many supervisors/employees are frustrated with management and quit earlier than expected. I could go on, but I don't have time to write a novel. If you're an employee: Work somewhere else! Don't take/stay in this company unless the alternative is being homeless. Parents, Take your child elsewhere. I recommend Maxim Healthcare Services, as they're in Carlsbad, are much more ethically responsible, and treat their employees with respect. Don't use Aces unless you don't have a good alternative. I will NOT delete this review of my own accord. If you see this review disappear, ACES is trying to hide it. Please share this review, save it, write your own, anything to make sure clients and employees' opinions and the truth is not swept under the rug."

"They have worked very hard at pairing the right person with our son so everything is in order and we have seen a lot of growth with him and the company. I don’t know what we would do without their help!"

"ACES is a great ABA Company to work with, the staff is great, the supervisors are wonderful and the BI's are amazing and my kids have benefited so much from them. Thank you ACES!"