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Banfield Pet Hospital
15555 East 14th Street, San Leandro, California 94578
About the Banfield Pet Hospital
Banfield Pet Hospital in San Leandro, California is a trusted veterinary care institution located at 15555 East 14th Street. With a team of experienced veterinarians and staff, they provide high-quality medical services for pets of all kinds. From routine check-ups to emergency care, Banfield Pet Hospital is dedicated to keeping your furry friends healthy and happy. Their state-of-the-art facility offers a range of services including vaccinations, dental care, surgery, and more. Trust Banfield Pet Hospital to provide compassionate and expert care for your beloved pets.
Photos of Banfield Pet Hospital
15555 E 14th St Suite 603, San Leandro, CA 94578, United States
Opening hours of Banfield Pet Hospital
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
08:00 - 19:00
Sunday:
08:00 - 17:00
Reviews of Banfield Pet Hospital
"Impossible to get an appointment when you need it. No Appointments until a month from whe you actually need them. Okay service just hope you never need to get in quickly. The lack of appointments making me question whether their wellness plans are worth it because I am paying so much so to never have my pet seen."
"They never have appointments in San Leandro. You will need to book a month in advance most of the time. They don't always answer the phone during business hours either. When they do answer, they are friendly."
"I was at petsmart for kibble for the dogs. Didn't need the vet - thank God! Found kibble for $15 so I was pretty happy about that after seeing it pric3d at 25 to over $60! Are they trying to let only rich folks have pets now?? Pretty soon I won't be able to afford dog or cat food. What's the world coming to?!?"
"I am a long-time customer with Banfield Pet Hospital with multiple dogs over the last 22 years. I am a resident of New York State. 2019 I came to visit California for a social engagement and unfortunately my dog (Coco) encounter a bad accident (electric shock due to chewing a live wire on 22March2019). After the first response in an emergency (Berkeley Dog & Cat Hospital); I took Coco to Banfield at 15555 E 14th street San Leandro CA 94578 for further treatment. After they started treating COCO every week, she started facing new symptoms, she was in huge pain Banfield also prescribe wrong medicine for her wounds burnt more and she refuse to take any medication by mouth. Banfield continuously treating her wrongly and giving me bad advice just to make money for their business and fulfill their business goal and By that time Banfield had performed two surgeries on her and many tooth extractions including molar and many medication changes. Still could not give her any relief by that time I started to suspect they are giving her wrong treatment. I started to take other vet’s opinion and confirm my doubt. I wanted to go back to my home in New York, but I was not allowed to board on an airplane with a sick dog. I had to wait till she was little stable. Al this time she was on pain taking strong pain medication witch could have damaged her kidney. I used to make a smoothie with her food and give her drop by drop just to keep her alive She was like a vegetable not move not bark not yawn she was not able to do anything. As per other veterinary opinion Banfield should not have performed any surgery on my dog since there doctors are general veterinarian and my dog needed a board certified dental surgeon and that why surgery was not successful they could not do it right and she was suffering After 3 months I came back to NY and trying to find out a dental surgeon who can reconstruct her face and give her a pain free life. After searching for 2/3 week I found Veterinary Dentistry Specialists Dr. Carlos A Rice 2061 Briggs Rd #403, Mt Laurel Township, NJ 08054 I took coco to him and after initial checkup he gave me hope. He did the surgery on the same day (10th July 2019) and my Coco yawn for first-time in 4 months I had to go back again to him after 10 days for final check up by that time Coco is absolutely fine and her personality came back. Accident happens when she was 11-month-old after she was recover her puppyhood has been extended. Unfortunately in US it is still difficult to file a malpractice case for pet animal I tried to let Banfield know about the injustice happen to my dog and me as a very old customer After contacting 10 /15-time one guy name Kurt Sakata called on 5th September 2019 and took all detail and document from me and promise me he will look in to the matter and try to give me justice but he did not do anything or call back. I waited one year they did not come back to me with any resolution. I am writing my story so no one else suffer like me and my little dog. Banfield claim before they are heath care professional they are pet loves That is not all true they did not show any empathy in my case. Not all location and all doctor is bad in Banfield I have better experience but you need to careful they love money more than they care about your pet. My suggestion Use the good Banfield location But always try to raise voice when you see this kind of issue. Also don’t pay any donation to Banfield. They take huge money from us “Their Customers “ as a donation/ Charity I have doubt how they spent that money how much really goes to the needy pet care They have set up there payment gateway such a way that you have to make your donation choice first before you pay for any product or service in Banfield What they are doing with this money you don’t know may be in every dollar they are spending 1 cent for the animal and keeping 99 cent for them as an administration fees Still they will be legally correct."
"Most of the time, this has been a good pet hospital. Once in a while, the receptionists could be pretty rude and careless with bad attitude. They would let you keep waiting until you missed your assigned appointment while answering the phone. The grooming service in the same facility has been the same situation. It's really great if you know who to ask for. Otherwise, your pet might be returned with some unfinished jobs. You can only get that if you are careful and knowing what's supposed to be included. September 2019 updates: We’ve recently visited the Banfield hospital again. The receptionists have been very helpful, friendly and courteous. This is such an impressive improvement since our previous visits! Kudos to the personnel. We appreciated it greatly. However, I did notice the front door areas have been very filthy with trash and urine stains (dry and wet). It’s not kept clean in my recent visits. See the attached pictures. Hopefully they can clean up frequently."
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