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Murphy Pet Hospital
241 South Taaffe Street, Sunnyvale, California, United States
About the Murphy Pet Hospital
Murphy Pet Hospital, located at 241 South Taaffe Street in Sunnyvale, California, is a veterinary care institution dedicated to providing the highest quality care for your beloved pets. Our team is committed to thoroughly discussing your pet's options and ensuring you have a clear understanding of the available choices for their care. We prioritize addressing your questions and concerns, providing transparent and informative responses to empower you in making well-informed decisions for your pet's well-being.
At Murphy Pet Hospital, we pledge to recommend only what is ethically and medically necessary for your pet's health and overall well-being, ensuring the most appropriate and compassionate care. Our dedicated team is committed to delivering meticulous evaluations of your pet's requirements, offering transparent cost estimates, and providing comprehensive explanations of our services.
We offer thorough examinations, diagnostic testing, and sincere recommendations tailored to your pet's specific needs, all geared towards ensuring your pet's optimal health and enhancing their overall quality of life. Welcome to Murphy Pet Hospital, where we celebrate the special bond between humans and their furry companions. Our team is dedicated to ensuring the well-being of your pets and providing them with long and healthy lives. We look forward to meeting your four-legged friend and embarking on a journey of compassionate care together.
Photos of Murphy Pet Hospital
241 S Taaffe St #170, Sunnyvale, CA 94086, United States
Opening hours of Murphy Pet Hospital
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 14:00
Sunday:
Day off
Reviews of Murphy Pet Hospital
"I love how accommodating this clinic is. There were times when my 8 week old puppy was keep vomiting and having diarrhea but the clinic was able to treat my puppy with fluids and meds on a weekend without an appt. This happened a few times and I was really pleased with their services. If you’re a pet parent you probably know how relieving that is. Everyone working here is also super nice. Highly recommend this clinic!"
"This is an updated review in response to the clinic’s comment. TLDR: Very friendly staff. Very high cost. The vet recommended unnecessary things. And the clinic revealed my pet’s medical info here publicly without my consent. ———— Good points about the clinic: The appointments were easy to schedule. The front desk and the technicians were really nice and took good care of my cat. This made visiting the place feel really nice. The doctor was friendly too. Not so good points: The costs were very high (second time ~1200, and third visit ~700), and I later realized that the doctor recommended things my cat didnt actually need. Context: I took my cat for her swollen lip, the vet said the lips didn’t need treatment (the lip did get better on its own and I have no complaint about that). But he noticed that my cat had lost a pound in just a few months, so he suggested we check for her thyroid functions. It seemed very reasonable and it was reassuring that the results came back normal. I was happy to have had it checked. However, he in addition suggested that I do a senior panel saying senior cats (my cat was 8.5 at the time) need the panel every 6 months. This seemed reasonable except that my cat had just gotten it done there three months ago. I told him that we did one a few months ago, but he said it was about time for another one, without telling me that only three months had passed (I didn’t remember exactly how many months at the time), even though he was the one who ordered the initial panel and should have also had it on his chart. I later realized that it was three months after reviewing my cat’s record. I did the senior panel, but my friend who’s a vet said that although checking thyroid function was a good call, the senior panel was unnecessary given only a short time has passed since the previous test. In addition, the vet at Murphy suggested I do a teeth cleaning, even though he said my cat’s teeth looked healthy and had minimal plaque buildup. I had also told him that my cat had done one a year ago. He recommended it anyways and the quoted cost ranged from 800 to a few thousands. My vet friend suggested that I go to a different vet after hearing about my cat’s condition and seeing the invoice of the items, saying that this vet is making me do unnecessary things. —— My response to the clinic’s comment to this review: The front desk did indeed always go over the estimates beforehand, which is the case at every clinic, and that’s not the point of my complaint. I do also understand that recommendations are not requirements. But pet parents usually don’t have the medical knowledge to assess the necessity and benefits of things recommending by the doctor, so we just follow what the doctor recommends to be on the cautious side. We go to the doctor for their expertise, and we usually trust their judgement and don’t assume that they’d recommend things you don’t need. My complaint was not about the clinic forcing me to do things, but that the vet recommended things that weren’t needed (above-mentioned senior panel and teeth cleaning), which I didn’t realize until I reviewed and discussed my cat’s record with my vet friend. Does the thyroid test have a similar price as senior panel? If so, I’d understand that we might as well do a complete senior panel since the thyroid test was already being conducted. But if they are not close in price, then I’d feel that the additional senior panel was unnecessary given that my cat just had it so recently. I did like everything else about the clinic, and would have liked to keep going there. It’s just unfortunate that my last visit went the way it did. I really wish they didn’t reveal my cat’s medical info publicly without asking for my consent. If they thought there were misunderstandings and need to reference specific medical records, I would have preferred for them to email me and I’d be happy to change my review if it was indeed a misunderstanding. But discussing pet info and medical records publicly without owner’s consent felt like a violation of privacy."
"The front desk is very nice and accommodating. The vet bill is very transparent, before getting charged, you see the breakdown. The doctor is very knowledgeable and obtains the most thorough history I've seen in a vet. I would definitely recommend"
"I'm leaving US, and before leaving I wanted to leave this review. We have been very pleased with Murphy Avenue Pet Clinic, and we just hope the we find someone similar where we are going! - The doctors are knowledgeable, frank and helpful and kind. - The reception and management has been top notch, always reachable, approachable and helpful. Professional to the very end and were clearly invested in helping us even when we were leaving the country and relocating. - Most of all, this is the first clinic where our pooch actually seemed excited to visit! That tells us more than anything else. He would still be anxious, but he remembers the gentleness, the treat, and would start wagging his tail everytime we visit. Thank you for befriending and taking care of our companion, Isaac the Cockapoo!"
"Took my 5 month old kitten here for the first time because she was sick and I was so surprised at how amazing this vet office is. Everyone was really helpful and sweet with my scared standoffish kitten. This isn’t the type of vet that will demand that you get all kinds of exams done and run up a bill. But they’re very knowledgeable and you can tell they care about the animals and will recommend exactly what is needed for their well-being. I got the meds I needed and my little cat is doing great. Highly recommend this vet. They also have a separate side of the office for cats and dogs, which I really appreciated."
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