Advanced Psychological Associates and Wellness Center

"very unprofessional. the receptionists are very rude and do not ask for your name or birthdate right away. I had my last appointment about a month ago. the therapist I was seeing lectured me and antagonized me, as well. after the appointment ended, said therapist left me a voicemail discussing private information. i am very displeased with this office."

"I started therapy, I couldn't video chat one morning and even told them the night before and I haven’t heard from my therapist since, been about a month now, no ones reached out, just shows she (Ayleen) doesn’t even care about my well being and probably doing it for the money. Not just that, but she wouldn’t even finish the whole hour and would cut it short every time. idk i just thought therapy would be more helpful, caring and professional with their work but it wasn’t for me, we talked about nothing helpful really just about the same things and how i should get medication on the very first day of therapy (who wants to hear that? why not wait a couple more sessions and see if therapy can actually work and help?) probably would change my therapist if I would ever consider to go back but most likely wont ever."

"My therapist Aileen really helped me out. I'm finally feeling like myself after so long. She was very patient and kind. I also had a good experience with the staff, all were very nice."

"I saw great reviews on this establishment until i called and received an appointment about 1 month but due to reviews, I moved forward with the appointment. I was told many times to call back to find out my copay. I was told to call the following week, then when i called, i was told to call a few days later then the following week. After about two more phone calls, i was told in the end by Connie calling one week prior to my appointment is typical (first time hearing that) but she would do her very best to find out right then and there. She was unable to get a response so her coworker would call me in the morning. I never received a call back. Today I call once again and Connie answers and assures me someone will call me back. I asked to cancel the appointment and she RUDELY hangs up on me after asking if it is because I am unableto get an answer. The doctor may be wonderful but the administrative staff, particularly Connie is not up to par."

"All the Doctors there are so nice and caring. Dr. Andrews was my doctor and he spent many hours with me helping me through my issues. He would even call me throughout the week to check on me and see how I was doing. Office staff is very kind greeting you with a smile and making you feel very welcomed. I highly recommend this office."