Animal Care & Emergency Services (ACES)

"We’ve taken our dog, Hobbes, to ACES twice. The entire staff is kind, communicative and took such good care of Hobbes. They’re also very good with anxious dogs like mine. I’ve seen reviews complain about wait times, but this is because they triage patients and move true emergencies up the list (which we were very grateful for when our dog arrived having an acute allergic reaction). Thank you ACES - incredibly grateful to have such a trustworthy and caring emergency vet in the neighborhood!"

"The team at ACES was incredibly helpful and reassuring when we took our cat Gus in for an infected neuter. They took great care of him for two days and we were put at ease during an extremely stressful time. We can’t thank them enough for their amazing work!"

"We are so lucky to have such a great facility in the middle of our city that’s open 24 hours. I had a foster cat in Sept ‘22 who wasn’t eating or moving — just seemingly frozen in fear. I brought him to ACES where I dropped him off for care. They kept me updated on him and the costs throughout the day. Turns out, he had a skin infection, low fever, compacted feces, and dehydration. Sure, the treatment for all this was expensive, but it wasn’t a surprise, as ACES was so communicative. And I know how much vet care is; I was just thankful I could find a place that could take good care of him when we have a shortage of vets! When I picked him up, they were so kind and talked about what a nice cat he was. They had even decorated his name on a brown bag with his medications! It felt very personal and warm. Since I picked him up late at night, I got a phone call the next day from the vet who went into great detail about his treatment (I wish I could remember her name to thank her for her time!). The quality of care exceeded all my expectations. This was all for a foster cat I knew for about 3 days, but it was so worth it, since he came back to home a different, healthier, and happier cat. And happy ending - I adopted him! He’s nothing like that withdrawn cat I took in almost a year ago. Thank you ACES!"

"I cannot thank ACES enough. My young dog collapsed out of nowhere and was wholly unresponsive, not breathing, nearly dead. We raced him over to the only place near us that was 24 hours and thank goodness it was aces! They took him immediately and administered all the fluids he needed to reverse the effects of his reaction. They were all so sweet, kind, empathetic, communicative, and most of all, they saved my dogs life. I cannot thank the effort of this team enough. On behalf of myself, Kevin, and Sunny THANK YOU SO MUCH FOR SAVING OUR BABY’S LIFE!!!!!!! Even after the fact, they’ve continued answer all questions that I have. Please consider them if you’re ever in an emergency. They are truly a blessing."

"The Aces team was so incredibly professional, empathetic, practical & with us every step of the way. Our beloved cat of 12 years suddenly fell ill with what ended up being multiple signs of cancer. Our heads were spinning with emotion, and we truly felt that Dr Black & everyone at Aces recommended what was best for us as owners and for the well-being of our cat. There was plenty of further testing that could have been done, but ultimately to no avail, and this is where Aces was exemplary in their communication by shifting their focus to the bigger picture. Aces gave us the invaluable blessing of being able to have one last night to spend with our cherished friend before we ultimately brought her in for her final visit the morning after. Being able to have that special last time with her is something we're forever grateful for to Aces, and to the team at Arguello Pet Hospital for recommending them. We knew our baby was in the best care possible, and unfortunately it was just her time. It’s never easy losing a pet you’ve loved & cared for their entire life — and in all I honesty I can say Aces was the best advocate for as humane an action plan as we could’ve asked for, given the gravity of the decisions we faced. Thank you to the entire Aces team. Star was an integral part of our family and we genuinely saw first-hand how Aces went above in beyond in their love and attention for the entirety of the animals under their care."