Albert Knapp & Associates
1200 Aviation Boulevard, Redondo Beach, California 90278
About the Business
Albert Knapp & Associates is a health institution located at 1200 Aviation Boulevard, Redondo Beach, California, United States. We specialize in providing play therapy and psychological evaluations for children and adolescents, as well as behavior analytic services for individuals with special needs. Our team includes licensed professionals such as Clinical Psychologists, Board Certified Behavior Analysts, Registered Play Therapists, and more. We are dedicated to helping children and families navigate through challenges and improve their quality of life. Whether it's understanding your child's behavior, supporting their development, or advocating for their educational needs, we are here to help. We also offer trauma-focused therapy, sexuality training for individuals with developmental disabilities, and other specialized services. Our goal is to connect children to the world through therapy and support. Contact us to schedule an appointment or learn more about our services.
Contacts
1200 Aviation Blvd #100, Redondo Beach, CA 90278, United States
Hours open
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
09:00 - 17:00
Sunday:
09:00 - 17:00
Reviews
"I would give it a negative star if it’s an option. My daughter is suffering from mental health issues which is caused by her father. I’m the one who pays all the bills and spend 100% of my time with her, but they still wants father’s consent. He lives in Texas and we haven’t been in touch for over 10 years. I told them the situation, but they insist. They said they will contact the father for us. He didn’t want to sign unless he got text messages from my daughter, but the daughter just wouldn’t text due to her depression. So she couldn’t get the help she needs, the person who we barely know (the father) wouldn’t sign, and the one paying doesn’t have any power. Such a discrimination against a single mom. This whole process of calling father, father texting me but wouldn’t help, and daughter while waiting for help has caused more problem which involves police, has caused more issues than not being in any therapy session at all. I wish I’ve never contacted them and agreed to let them call the father and cause more issue. I now highly doubt their professional abilities of helping people with issues. But I praise their ability of causing troubles."
"Just as I expected when I went to Yelp and Google to look up this office… To make this simple. Do not take your business here. The office staff will selectively enforce policies based on which parent they like better. My ex missed an appointment for our daughter and they waived her late fee no problem. I miss an imaginary appointment for our daughter (which I didn’t agree to over a month in advance), and it’s a steadfast $125 fee. They said they don’t investigate the reasons given for missing appointments and must take our word. This is strange because they reached out to my ex to ask if I was lying. When I pointed out how inappropriate that was, and their attempt to pit us against each other, they then came up with a new excuse: all communications must be sent to the other parent. Mind you, my ex admitted to having communication with them that I was not aware of, and I know I gave them correspondence that my ex wasn’t aware of on numerous previous occasions. Fast forward, I had to tell AKA explicitly “I DO NOT CONSENT” to my personal correspondence being sent to my ex…. The next day, Dr. Knapp sent it regardless… Completely inappropriate and will be reported further. In a business all about confidentiality, this is the most alarming thing a medical professional has ever done. Why would you trust him with your care? As other reviewers have pointed out, there are issues, inconsistencies, and enough double standards to make you realize this isn’t the place to trust. Protect your children from shady business practices and save yourself the hassle of finding another therapist office."
"A chain is only as strong as its weakest link, and with my experience with AKA, the weakest link completely ruined the experience. I will begin by sharing that a mental health evaluation for a 12yo is what brought us to this office, as they accepted our HMO. My experience with the provider we worked with was completely fine - zero complaints. This review is particularly for the administrative and billing department. This office charges a monthly “$25 administrative fee” for all clients - this information is in their service agreement, and expressly against the contract they have with my insurance provider (and likely yours if you have an HMO). I’m also pretty sure they dragged out the evaluation through three months so they could justify getting as many of those fees as possible. Without my knowledge (or even a receipt sent to me), I was charged a $200 fee for an “outside consult” that they claim was necessary to complete the eval - yet, wasn’t billable to insurance. They charged a copay even though diagnostic mental health services on my insurance do not have copay, and the explanation of benefits I received clearly stated there was no copay. While Lynn doubled down that all the fees were correct - I have filed a claim with my insurance and I await my refund. I understand they they won’t give a signed copy of their complete report until the bills are paid - this is an acceptable, understandable practice. But, they submitted the claims incorrectly (wrong modifier) to my insurance and they were denied. When I inquired about the delay, I was given excuses and false promises. More than 4 months out and the claims still haven’t been submitted properly and I finally demanded the report. The amount of time I have wasted dealing with these issues is absurd. If you choose to go to this practice, I urge you to make sure you know what your costs should be so you don’t get overcharged. I will never be returning to this practice."
"Do not look for employment at this agency !! The practice manager was very unprofessional as she fired me through email for modifying my schedule 3x before I even had cases . She further explained that that there was no work for me at the time based on my availability!! But they need RBT’s immediately .That person just decided to fire me and left me with an incomplete assessment and canceled the rest of my training . Please stay away from this agency. There was no warning and I wasn’t no aware of the minimum hours required to hold employment here."
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