New Hope Family Counseling Center

"I've been with New Hope Family Counseling Center since February 2023 and my experience has been life changing. I'd like to send an enormous THANK YOU to the entire team - especially Ninivet De La Torre - for making such a profound difference in our community!"

"I wanted to start out first by saying I was initially happy with the therapy services I was receiving back in the summer of 2022 to help me with childhood trauma, anxiety and many other issues I am suffering however about 7 weeks into my therapy I was suddenly out of the blue told by my therapist at the time Vanessa I could no longer be helped and that my issues were “beyond here experience” I was very upset. First off due to my internal issues I have a very hard time opening up in general with people with my vulnerabilities and to finally be 7 weeks in with a therapist and feel comfortable and having shared quite a bit it was disappointing, shocking and the way things were explained to me it made me feel like I was too insane to be helped by the Therapist Vanessa. She tried to refer me to a psychologist which I felt I didn’t need nor does my current therapist feel that way as well. Sessions were immediately cut promptly giving me little time to accomplish finding another therapist and I felt extremely rushed pretty much like hurry up because I can’t continue with you Phillip. It just felt very unprofessional. The fact that this therapist knew what was going on with me from the intake and had that time for 7 weeks to know what’s going on I felt it was very disappointing when I was in the midst of help with her to suddenly be told like she just figured out that I can’t be helped. Her inexperience from the beginning should have been told to me and that she couldn’t help me. I wouldn’t recommend this company’s services to anyway seeking real help and validation from a therapist."