Fly Guys Watersports 3201 Marina Way, National City, CA 91950

"I wouldn’t try to go here with a GoCity pass. We wasted 4 hours and kept being told we would be able to go, but never got the chance. Poor communication and untrustworthy"

"Had a Groupon coupon. It says walk in only, and when we get there they say they are completely booked. I ask them whether can I do a rental now without Groupon? And they’re like, yeah sure. $100 for 1 hour. Complete scam. Do not waste your time on this."

"This company is not honest. They said Groupon users need not reserve. What they actually meant was Groupon users CANNOT reserve. So there is NO WAY to be sure u will have a jet ski when u get to their location."

"We purchased a 45 min jet ski rental. The guy that was taking us back to the jet skis would not even look at us. Just kept walking a distance away and expected us to follow him without any acknowledgement that we were even there. He explained instructions just fine but failed to mention that out of the 45 min, 20 minutes of that time we are only allowed to drive at 5 miles per hour that jet ski automatically would not allow you to go past that speed in those zones. So you actually only get 25 of an actual fin and fast ride time. After our ride, the customer service was just simply not there. There was not even an eye contact. Very poor service and disappointed"

"If it could be a zero star it would. Booked for my little brother in laws birthday. We showed up on time, not 30 mins early but this shouldn’t have been a problem because we literally walked up with another group who was just as late. Only difference is that they were white and they still got to hit the water. When we asked why we couldn’t go we were met with what was at first an awkward rudeness. Which slowly escalated into blatant racism. Even called my little brother in law the N word on our way out. Keep in mind us and the other group both booked the same time (not double booked because there was PLENTY of extra skis after the other group left). If you’re not Caucasian and you don’t want to basically get robbed due to no refunds, threatened, or incarcerated by/due to a Karen I would book with SD adventures right around the corner. I’m assuming this is why this place has changed names so much over the years. It’s a shame that my brother and his friend are only 18 and had to experience these peoples ignorance! ——— 4/4/2022 I noticed the owner reply to my review and I just want to clarify, MY REVIEW IS NOT FOR THE WRONG BUSINESS! IT WAS THE WONDERFUL FOLK AT FLY GUYS WATER SPORTS! They definitely made this day impossible for us to forget. This was BY FAR the WORST experience we’ve ever had in San Diego."