24 Hour Fitness,

965 E Birch St, Brea, CA 92821, United States

"Went in to cancel membership, was told it was taking care of. Shortly following my move out of state, I was charged for another full year. Management was extremely rude on the phone, and hung up on me when I asked for an additional number. Staff here clearly does not care about its customers. Would strongly recommend any other facility in Brea."

"The 24 Fitness Center is an excellent place for working out, steam, sauna, huge locker rooms & a lot more. Everything is kept very, very clean... & the staff/team members are always polite, helpful & courteous. The 24 Fitness Center in Brea is very spacious. Plenty of room to walk around without banging into an exercise machine or person. Some 24 Fitness gyms do not have the space like Brea 24 Fitness has, which is a plus!! All in all, a very comfortable & cool place to work out for a few hours or more at any time. I never have to wait for a treadmill or a cycle or a seat in the sauna or steam room.. Terrific Fitness center for all of your working out needs!!"

"I was looking for a new home gym after a job change. I went to the Brea location to check it out (on 4/1/23). I was very pleased with the layout, the machines and the general atmosphere. It looked well kept and clean. Until I went into the ladies locker room. The locker area was fine, a lot of room, restroom area was just fine, until I went to the showers. There were clumps of hair not only in the shower stalls, but also in the walkway, wet crumpled paper towels on the floor and a wet sock. Okay it was a Saturday morning, maybe the cleaning crew called out Friday night. I gave the benefit of the doubt and decided to choose this location. Monday morning @ 5am, had a great workout, got to shower and the same mess was still in the shower. Okay, disappointed but I chose the cleanest stall and started my shower. Barely got wet when the water started backing up... it was clogged. Chose another, door wouldn't close. Chose a 3rd, started okay, but it also filled with water. Okay, I needed to finish quick and decided to notify them on the way out. As I was getting dressed, another member came in. I asked if she was a regular, she was. She told me the showers are ALWAYS filthy (her words), she doesn't believe they clean on a regular schedule and she never washes her hair there because the drains are regularly clogged and she tries to get out fast. She did say that they have fixed the drainage but it doesn't last long and the clogged drains return... VERY DISAPPOINTING. For the city of Brea to be represented this way is such a shame. Not to mention, many members pay good money to belong to a gym and they deserve better. I am sure I will see a "canned" response from 24 Hr. Fitness, but don't bother. Fix you gym, take some pride, value your members."

"They shortened gym hours while still charged the same prices. When the pandemic laxed, most other gyms went back to regular hours while this one closes at 8 pm and 10 pm yet claims to be 24 hours. It is a disservice to long-time paying customers living in Brea, and they should file a petition against this mismanagement and false advertisement. This gym was great before, but whoever is running it now is ruining its reputation. Up keep is also suffering, check out some posted images. Honor what this gym stood and was known for!"

"Looks really big and impressive, then you walk in and it seems small and dinky. Outdated machines, but they're well organized. Locker room and pool area were reasonably clean. Water fountains are spread out solo dolo-like (usually they're placed in pairs). Dug the core stuff being in a mini-room by itself but, like the rest of the gym, it seems like it would be borderline nightmarish during peak hours. Anyway, long story not-so-short, can't really call it great or terrible. Also am I nuts or is this building a renovated theater??"