Seven Bridges Therapy

"I DO NOT RECOMMEND THIS PRACTICE! The therapists are great! My son had a wonderful experience. This one star review is for the billing department. They really need to retrain Theresa. I got a text on 8/17 saying the my son's account had an outstanding balance of $525. I called the phone number because I was confused. My son has been going to therapy for the past 6 months and I never once received a bill. I thought everything was covered by our insurance. I called back and spoke to Theresa. She was rude from the beginning asking if I don't check the patients portal? I was not aware that they had a portal. Theresa gave me the link and I logged in to his account. told her that I was going to review his visits. Today, 8/31, I get a phone call from her again. She was rude and disrespectful saying that his account still had an outstanding balance and that if I didn't pay it in full by Monday, they were going to start charging me late fees. I requested to speak to a manager. I spoke to the owner Shannon but I felt like I was talking to myself. All she had to say was that Theresa is very straight forward and maybe I took it wrong. I paid the full balance and I'll be moving my son's therapy to a different practice."