Underground Performance Gym 2750 East Main Street, Ventura, CA 93003

"DO NOT GO TO THIS GYM. shady business practices, the owner will go all the way around to prevent you from cancelling your gym membership. My fiancé and myself, both had an account that was under his name. When it came time for myself to cancel the account, I was told I could not that he had to be the one to cancel it. my fiancé cancelled the account. He went into the gym and did so in person months later we’re getting calls from the billing company stating that I have an unpaid balance. So I called the gym and the gym owner responds saying my fiancé has to cancel the account. I am confused as to how his account is cancelled why does that have no effect on mine. This gym owner is shady, and he always will be."

"Buyers beware Keep a paper trail like I am and have legal council in mind. My partner and I went to this gym for a while and it was great to be a part of a small, privately owned business that seemed to have integrity, but due to unforeseen circumstances (us moving) we had to cancel our membership in March of this year, which we gave due notice that same month. It was only until I started receiving collection calls that I realized that we were still being charged the fees for the membership. I reached out to the owner and told him we cancelled in accordance to the contract, that states that either a member or representative, who was my partner who was a member and was also paying for the account, and accruing 200 dollars in "unpaid fees" and he started trying to gaslight me by saying I didn't PERSONALLY HAND HIM A SOLID WRITTEN NOTICE, IN PERSON, a cancellation letter and that an email wasn't good enough, which is ridiculous. I've seen on other reviews here that this is contradictory to other former members' experiences who have been told the only valid notice of cancellation is via email, so he clearly bends his rules to make it as difficult as possible for people to cancel. It's a shame that apparently the owner is going through such dire financial straits that he's resorting to underhanded tactics like a corporate gym to squeeze as much money out of people as possible. Very disappointing, I hope he does better."

"The owner makes it difficult to cancel membership still charges you after you've given written notice. Sends to collections and continues to charge after many notices are given. Owner tells some to send notice in email and others a written letter in person( which is impossible if you've moved away) incredibly frustrating process in what would be an otherwise great gym."

"Have tried canceling for over six months now called the owner on the phone and talk to him and he said that the only way I could cancel it was over email I have sent him numerous emails and he still charges me every month; this month two charges one for $74 and one for $50, I have now paid this Gym over hundreds of dollars and never have used it due to a move away which was in the contract as a reasonable excuse to get out of the contract, very unimpressed with the business of this gym!"

"Small gym. It’s open 24 hours. I usually go early in the morning. Everyone is friendly and stick to their own workouts and are respectful. I haven’t had a single problem in the almost year I’ve been coming here even with the transfer of locations. I love this gym more than any commercial gym I’ve been to. Owner is straightforward no bs type of guy. However it would be good to add a better water fountain and make sure the paper towels are stocked up to be able to wipe down equipment."