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The Barkley Pet Hotel and Day Spa
31166 Via Colinas, Westlake Village, California, United States
About the The Barkley Pet Hotel and Day Spa
The Barkley Pet Hotel and Day Spa in Westlake Village, California is a premier destination for all your pet's needs. Our luxurious facility offers top-notch veterinary care, grooming services, and a variety of activities to keep your furry friend happy and healthy. Located at 31166 Via Colinas, our experienced staff is dedicated to providing the best care possible for your beloved pet. Whether they need a check-up, a relaxing spa day, or a fun playtime session, The Barkley Pet Hotel and Day Spa is the perfect place for your pet to thrive.
Photos of The Barkley Pet Hotel and Day Spa
31166 Via Colinas, Westlake Village, CA 91362, United States
Opening hours of The Barkley Pet Hotel and Day Spa
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 18:00
Sunday:
08:00 - 16:00
Reviews of The Barkley Pet Hotel and Day Spa
"We have been taking our dogs here for the last 5 years and won’t take them anywhere else but here! If you want a trustworthy staff, hospital next door, cameras that are on 24/7, and people that care about animals…then look no further!!!"
"The Barkley took amazing care of our chihuahua/jack russel mix Bruno while my now husband and I were getting married in another state. Bruno is very nervous and can be a little snappy but they took extra care to make sure he was comfortable. We opted to receive daily pictures of him for the week we were gone and he warmed up to the staff quickly which shows me he was in good hands. I HIGHLY RECOMMEND the Barkley."
"This review has nothing to do with the staff as they are all kind and clearly there because they love animals. It definitely has everything to do with protocols and management. I picked up my dog from daycare THREE min after 6pm and was charged an extra $25. For prospective, a full day of daycare is $50! I understand everyone’s time is important and there should be some kind of fee or penalty but 50%? I doubt this fee goes to the employees who are the ones ACTUALLY waiting. Within a year, I’ve noticed VERY high turnover. Saw some people quit, who genuinely seemed to care, citing management as a reason to leave. Not something I want to support. If you board, your dog will be in its ‘room’ starting at 4pm and taken out at 9am. (Even though daycare starts at 7 or 8am). Maybe one free walk and additional services if you pay for each. Like an airline. Daycare is fine. He always returns smelling so gross, though. Even though they have chosen a better camera system than the old app, I’ve always seen the dogs just walk back and forth all day following whatever humans are doing the same laps. If you just need them to be busy, maybe that works for you. The obscene fee was the last straw. Especially since I was back in my car with dog by 6:07pm. UPDATE: A manager from the Barkley read the review and very proactively reached out to me. He clarified that the late fee wasn’t protocol and there was a misunderstanding within the staff. As an added gesture, he refunded the daycare charge as well as the late fee. I truly wouldn’t have expected that. I appreciated his extra efforts to rectify this."
"I boarded my dogs here for a week and they had such a blast! They loved their pool days and I appreciated the staff so much for sending me photos specifically from their pool play time. I was stoked to see how much fun they were having and those photos are absolutely priceless! I also appreciated the 24-hour camera access to my pups. It was nice to see them whenever I missed my little nuggets. And last, but not least, I want to make sure to acknowledge how wonderful the staff is. Everyone I interacted with was super friendly and helpful when I had questions. Overall, I couldn't be happier with how well my dogs were cared for. My pups will definitely be back!"
"I have a 15 year old blind and deaf pug. Barkley was the only boarding facility (and I called them all) that would take him and care for him like I would. All the staff loves my little old man “Yoda”. He has his own room and does not have to go anywhere or do anything. He barely moves at this point and needs help. They provide peepee pads and are attentive to his every need. I was so relieved to find a place that would take care of my sweet elderly dog. He deserves the best care and Barkley gives that to him."
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